Tamra Casuga
Customer Service
Lathrop,CA
Summary
Dependable employee seeking longterm employment and opportunity to expand skills and contribute to company success.
Overview
9
9
years of professional experience
Work History
Server
Denny's Diner
Ripon, CA
09.2018 - 12.2021
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated warm relationships with regular customers.
General Laborer
Advance Team
Manteca, CA
11.2015 - 08.2018
- Loaded, unloaded and moved material to and from storage and production areas.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Housekeeper
Busy Bodies Personal Assistant
Lathrop, CA
01.2013 - 09.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
Education
No Degree - Criminal Justice
Modesto Junior College
Modesto, CAHigh School Diploma -
Manteca High School
Manteca, CA05.2002
Skills
- Team Player
- Transactions and Cash Handling
- Valid Food Handlers Certification
- Sales Expertise
- Hospitality Service Expertise
- Natural Leadership
- Able to Lift 50 Pounds
- Attention to Detail
- Great Customer Service skills
- Daily Cleaning and Sanitation
Timeline
Server
Denny's Diner
09.2018 - 12.2021
General Laborer
Advance Team
11.2015 - 08.2018
Housekeeper
Busy Bodies Personal Assistant
01.2013 - 09.2015
No Degree - Criminal Justice
Modesto Junior College
High School Diploma -
Manteca High School
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