Hi, I’m
Tamra Jackson
Kansas City,MO
Summary
The Horatio Alger National Scholar is a motivated professional offering proficiency in data entry, proofreading, and word processing combined with strong mathematical and analytical thinking skills experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Personable team player who works to support group efforts to meet critical deadline with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
5
years of professional experience
1
year of post-secondary education
Work History
Homeowner's Benefit Program
Data Entry/Sales Agent
01.2020 - 12.2022
Job overview
- Scanned documents and saved in database to keep records of essential organizational information.
- Received incoming calls and handled data requests from internal stakeholders.
- Maintained databases, mailing lists, telephone networks, and other information to facilitate functioning of program.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Compiled data and reviewed information for accuracy prior to input.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Maintained ongoing communication with relevant departments to confirm accurate data delivery.
- Drafted purchase contracts and necessary paperwork.
Arbys
General Manager
05.2018 - 01.2020
Job overview
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Education
Wallace High School - Valedictorian Wallace, ID
High School Diploma
University of The PeoplePasadena, CA
Associate of Science from Computer Science And Programming
01.2022 - Current
Skills
- Problem-Solving Strengths
- Agent Support
- Contract Negotiation Expertise
- Sales Expertise
- Call Control
- Consultative Selling Techniques
- Interpersonal Communication Skills
- Self-Motivated
- Multitasking Abilities
- Data Entry
- Advanced Experience with Microsoft
Timeline
University of The People
Associate of Science from Computer Science And Programming
01.2022 - Current
Data Entry/Sales Agent
Homeowner's Benefit Program
01.2020 - 12.2022
General Manager
Arbys
05.2018 - 01.2020
Wallace High School - Valedictorian
High School Diploma
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