Tamya Flowers
East Chicago,IN
Summary
Administrative Assistant enhancing operational efficiency through expert management of intricate executive calendars and successful community program coordination. Streamlined office organization and vendor communications, facilitating smooth daily operations. Produced over 100 professional documents, supporting informed decision-making and stakeholder engagement.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
City of East Chicago Parks and Recreation Department
East Chicago, USA
05.2024 - Current
- Managed a complex executive calendar, coordinating 50+ monthly appointments while minimizing scheduling conflicts.
- Detail-oriented Administrative Assistant that improved office organization by streamlining scheduling and vendor communications, helping ensure smoother daily operations.
- Coordinated travel arrangements, logistics for meetings, and departmental events, facilitating seamless planning and execution.
- Prepared over 100 professional letters, reports, agendas, and departmental communications, ensuring clarity and accuracy in all documentation.
- Coordinated youth and summer recreation programs, engaging staff, parents, and community for successful event execution.
Executive Board Secretary
City of East Chicago Marina
East Chicago, USA
08.2024 - 08.2025
- Prepared agendas and reports to facilitate informed decision-making during board meetings.
- Maintained official board records and documented meeting outcomes to ensure compliance and transparency.
- Organized confidential documentation to safeguard sensitive information and streamline access for authorized personnel.
- Managed correspondence and administrative records.
Operations Manager
Whirly Ball
11.2021 - 03.2024
- Directed daily operations for high-volume entertainment bowling center generating 2.1 million in annual revenue in 2024.
- Supervised 50+ employees, including supervisors, bartenders, servers, maintenance, and culinary staff, ensuring operational efficiency and team performance.
- Lowered departmental labor cost by 4% through strategic staff restricting and scheduling efficiencies.
- Reduced departmental labor costs by 4% through strategic staff restructuring and optimized scheduling.
- Oversaw high-volume event, amusement, food, and beverage venue, managing independent revenue and expense areas to drive profitability.
Unit Manager
Greyhound Bus Lines
07.2021 - 11.2021
- Oversaw financial aspects of facility, including inventory control, supplies ordering, and payroll management, contributing to operational efficiency.
- Processed ongoing recruitment until vacant roles were filled and provided professional development opportunities for new staff members to achieve their maximum potential.
- Managed facility day-to-day activities, ensuring convenient and affordable bus travel to 2,300 destinations across U.S., Canada, and Mexico.
- Ensured smooth operations, consistently meeting customer and company service expectations.
Remittance Processor
City Staffing
Chicago, Illinois
01.2021 - 07.2021
Lead Prep Cook
Hospitality Services Group
Griffith, Indiana
01.2015 - 03.2020
Food and Beverage Manager
Brunswick Zone XL
Homewood, USA
08.2012 - 04.2014
Food and Beverage Manager
Chicago O’Hare Airport
02.2011 - 08.2012
Administrative Assistant
Dominican University
07.2007 - 02.2011
Education
Associate of Applied Science - Accounting
Ivy Tech Community College
East Chicago, IN05-2027
Bachelor of Arts - Hospitality Management
Kendall College
Evanston, ILAssociate of Applied Science - Culinary Arts
Kendall College
Evanston, ILSkills
- Calendar Management
- Scheduling and Coordination
- Travel coordination
- Event Coordination
- Administrative Support
- Vendor Management
- Record keeping
- Financial Recordkeeping
- Data Entry
- Microsoft Suite
- Calendar Software
- Customer Service
Licenses Training Certifications
- City of Chicago Food Service Manager
- Illinois Sanitation License
Timeline
Executive Board Secretary
City of East Chicago Marina
08.2024 - 08.2025
Administrative Assistant
City of East Chicago Parks and Recreation Department
05.2024 - Current
Operations Manager
Whirly Ball
11.2021 - 03.2024
Unit Manager
Greyhound Bus Lines
07.2021 - 11.2021
Remittance Processor
City Staffing
01.2021 - 07.2021
Lead Prep Cook
Hospitality Services Group
01.2015 - 03.2020
Food and Beverage Manager
Brunswick Zone XL
08.2012 - 04.2014
Food and Beverage Manager
Chicago O’Hare Airport
02.2011 - 08.2012
Administrative Assistant
Dominican University
07.2007 - 02.2011
Associate of Applied Science - Accounting
Ivy Tech Community College
Bachelor of Arts - Hospitality Management
Kendall College
Associate of Applied Science - Culinary Arts
Kendall College