Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tana Ross

Littleton,CO

Summary

Dynamic education professional with a proven track record at Scoot Education, excelling in classroom management and instructional planning. Adept at fostering student engagement and resolving conflicts, I consistently deliver tailored educational experiences that enhance learning outcomes. My commitment to excellence is reflected in my ability to exceed service goals in diverse environments.

Overview

4
4
years of professional experience

Work History

Substitute Teacher

Scoot Education
Denver, CO
07.2023 - 10.2024
  • Established and enforced behavior rules to maintain student order.
  • Administered assessments in accordance with school guidelines.
  • Assessed student understanding through diverse informal and formal methods.
  • Prepared and delivered instructional materials tailored to various learning levels.

Pricer

The Arc
Centennial, CO
08.2022 - 05.2023
  • Mentored junior team members and managed employee relationships.
  • Resolved any complaints or issues from guests in a timely manner.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Managed all payments processing, invoicing and collections tasks.
  • Answered customer questions to maintain high satisfaction levels.
  • Performed cost-benefit analyses on various pricing options prior to implementation.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.

Hospitality Worker

Legends Hospitality LLC
Denver, CO
06.2020 - 09.2022
  • Communicated effectively with management regarding operational issues or concerns.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Provided feedback on employee performance after every shift.

Education

Associate of Applied Science - English-as-a-Second-Language Education

Center For Teacher Development
Costa Rica
05-2015

Bachelor of Science - Clothing And Textiles, Marketing

Southern Illinois University, Carbondale
Carbondale, IL
05-1992

Skills

  • Classroom management
  • Instructional planning
  • Assessment administration
  • Behavior management
  • Curriculum development
  • Conflict resolution

Affiliations

  • Volunteer work. Dumb friends League. Arc Thriftstore.

Timeline

Substitute Teacher

Scoot Education
07.2023 - 10.2024

Pricer

The Arc
08.2022 - 05.2023

Hospitality Worker

Legends Hospitality LLC
06.2020 - 09.2022

Associate of Applied Science - English-as-a-Second-Language Education

Center For Teacher Development

Bachelor of Science - Clothing And Textiles, Marketing

Southern Illinois University, Carbondale

Similar Profiles

CREATE PROFILE