Tanaja James
Glendale,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Customer Service Coordinator
dds fashion
Glendale, Arizona
06.2022 - Current
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Provided customer service assistance to customers via phone and email.
- Managed daily tasks such as scheduling appointments, handling paperwork, filing documents.
- Managed order processing and fulfillment for fashion products.
- Oversaw daily cash handling procedures, ensuring accuracy in transactions and deposits.
- Operated sales systems to process transactions, including sales returns and exchanges.
Crew Member
Wendy's
Phoenix, Arizona
12.2021 - 05.2022
- Operated cash register to efficiently process payments by cash, check, credit card, gift card, or automatic debit.
- Managed cash drawer to ensure accurate handling of currency and receipts.
- Collected payments and provided precise change to customers.
- Collaborated with team members to enhance service delivery during peak hours.
- Performed additional duties as assigned by management to support operations.
Education
Office Administration - Office Administration
Job Corps
Phoenix, AZ01-2023
High School Diploma -
Graduation Alliance
Phoenix, AZ12-2022
Skills
- Attention to detail
- Mathematical proficiency
- Client service and support
- Conflict resolution
- Task prioritization
- Organizational multitasking
- Effective listening and call management
- Verbal and written communication
- Sound judgment in decision-making
- Microsoft Office and Google Suite expertise
- Empathy in interactions
- Positive attitude
Timeline
Customer Service Coordinator
dds fashion
06.2022 - Current
Crew Member
Wendy's
12.2021 - 05.2022
Office Administration - Office Administration
Job Corps
High School Diploma -
Graduation Alliance