Tanesha Harris
Nail Technician
Winter Haven,FL
Ce La Vie
Tanesha Harris
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Maxim Healthcare
10.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Responded proactively and positively to rapid change.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Dance Director
Dancing Diamonds Inc.
03.2013 - 07.2016
- Planned routines for recitals and performances.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
- Choreographed performances for individuals and groups.
- Helped students understand rhythm, leaps, turns and posture.
- Prepared student groups for competitions with routines, exercise regimens and instruction on specific techniques.
- Discovered and utilized talents of team.
- Developed new choreography for shows and organized rehearsals with team members.
- Helped students work on facial expressions to match dance moves.
- Established and enforced safety standards, promoting warm-up exercises and proper technique.
- Implemented creative and challenging choreography to push students to next level.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Nail Technician
PinkBraidTrapLLC.
06.2023 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Oversaw schedule to manage appointments of new and existing clients.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Student Loan Representative
Academic Financial Services
05.2007 - 12.2009
- Communicated with prospective students to illustrate available financial aid opportunities.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Provided financial aid counseling to enrolled and prospective students.
- Counseled students and parents about financial aid options and program details.
Education
Medical Assisting
06.2009
Skills
- Data Collection
- Consultative Sales
- Paperwork Processing
- Data Entry
- Complaint Resolution
- Account Updating
- Customer Relations
- CRM Software
- Prioritization
- Professional Telephone Demeanor
- Scheduling
- Call Management
- Product Knowledge
- Brand Representation
- Team Development
- Staff Training
- Multi-Line Phone Talent
- Proofreading
- Recordkeeping Strengths
- Software CRM System Proficiency
- Microsoft Outlook
- Order Processing
- Meal Preparation
- Personal Hygiene Assistance
- Transportation Services
- Compassionate Caregiving
- Incontinence Care
- Housekeeping Duties
- Recreational Activities
- Oxygen Administration
- Errand Running
- Dementia Care
- Care Plan Management
- Emotional Support
- Bedside Care
- CPR Certification
- Ability to Lift
- Fast Learner
- Cooking Meals
- Light Cleaning
- Diet and Nutrition
- Safety Compliance
Certification
- Licensed Business Office Technology -
- August 2001
- Job Corps Manhattan Kansas
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Nail Technician - PinkBraidTrapLLC.
06.2023 - Current
Customer Service Representative - Maxim Healthcare
10.2022 - Current
Dance Director - Dancing Diamonds Inc.
03.2013 - 07.2016
Student Loan Representative - Academic Financial Services
05.2007 - 12.2009
Everest University - Tampa - , Medical Assisting
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