Tanhya Harris
Loganville,GA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Recognized for reliability, positive attitude, and commitment to delivering excellent customer experiences.
Overview
5
5
years of professional experience
Work History
Customer Advocate
Carvana
Chamblee, GA
09.2025 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Developed training materials for new team members, fostering knowledge transfer and operational efficiency.
- Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
- Maintained accurate records of deliveries and receipts, ensuring accountability and transparency.
- Conducted vehicle inspections regularly, identifying maintenance needs to ensure safety and reliability.
Retail Sales Associate
Bass Pro Shops Outdoor World
Lawrenceville, GA
09.2023 - 02.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
FC Associate I
Amazon
Stone Mountain, GA
01.2022 - 04.2023
- Creates and maintains a positive work environment
- maintains getting customers products out in a timely manner while also focusing on the safety, quality, and productivity of the item being sold while meeting business requirements.
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
Lab Technician
National Vision Center
Lawrenceville, GA
01.2021 - 12.2021
- Was in charge of making sure the companies product and consumers product had no damages/scratches to the item being sold.
- Had an excellent attendance record and was always on time for work.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Managed inventory of laboratory supplies, reducing waste and optimizing resource allocation.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
Education
High School Diploma -
South Gwinnett High School
Snellville, GA05.2019
Skills
- Customer service
- Warehouse safety
- Positive attitude
- Customer service focus
- Teamwork
- Quality control monitoring
- Problem-solving
- Guest service
- Teamwork and collaboration
- Laboratory safety protocols
- Assertiveness
Timeline
Customer Advocate
Carvana
09.2025 - Current
Retail Sales Associate
Bass Pro Shops Outdoor World
09.2023 - 02.2025
FC Associate I
Amazon
01.2022 - 04.2023
Lab Technician
National Vision Center
01.2021 - 12.2021
High School Diploma -
South Gwinnett High School