Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Tania Flores

American Canyon,CA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. I leveraged my problem-solving abilities and fluency in Spanish to enhance customer satisfaction at any place I work at. I excelled in training staff and optimizing store cleanliness and organization, significantly improving the customer service experience. My adaptability and commitment to excellence are proven by my ability to multitask.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Circle K
03.2023 - Current

At Circle K I practice customer service at its best and never leave a customer unhappy or unsatisfied. I teach customers how to use our self checkout machines. I also make sure there is product on the selves as well as the cooler where our beverages are sold. Furthermore, i make sure our store is clean and organized because cleanliness is our top priority.

Customer Service

Tractor Supply
03.2020 - 11.2022

At Tractor Suppy I made sure customers were my top priority. i sto cked and made sure all the selves were as full as possible. I was also head cashier and trained any new people that were hired. In addition. i looked after the chicks and made sure they were fed and had water.

Education

Health Sciences

Sacramento State
Sacramento, CA

Napa Valley College
Napa, CA

High School Diploma -

American Canyon High School
American Canyon, CA
06-2020

Skills

  • Fluent Spanish Speaker
  • Critical Thinking
  • Active Listening
  • Problem-solving abilities
  • Customer Service
  • Emotional Support
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Adaptability and Flexibility

Certification

  • Food Handler's Certificate
  • Sexual Harassment Certificate

Languages

Spanish
Native or Bilingual

Interests

  • Horseback Riding
  • Hiking
  • Volunteering
  • Animal Care
  • Watching Movies and TV Shows
  • Pilates
  • Baking
  • Personal Development and Self-Improvement

Timeline

Customer Service Representative

Circle K
03.2023 - Current

Customer Service

Tractor Supply
03.2020 - 11.2022

Health Sciences

Sacramento State

Napa Valley College

High School Diploma -

American Canyon High School
Tania Flores