Tania Islam
Detroit,MI
Summary
I am a hardworking student offering part time work experience and extensive knowledge of core subject matter meticulous, and detail oriented with excellent observation organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Call Center Intern
Henry Ford Health System
Detroit
02.2023 - 07.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
Intern
Urban Alliance
Detroit
09.2022 - 07.2023
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
Cashier
CVS Pharmacy
Warren
03.2024 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Digital Ambassador – Intern
Bank of America
Detroit
06.2024 - 08.2024
- I assisted customers with online banking, including depositing, paying bills, setting up life plans, digital wallets, scheduling payments, and using ATMs.
- I also greeted customers in the lobby and directed them to the right person.
- I also worked as an interpreter.
- Greeted customers in the lobby, checked them in, taking them to the right person.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
Student Ambassador
Grow Detroit Young Talents (GDYT)
Detroit
06.2022 - 10.2023
- Completing weekly tasks about myself.
- Assignments about my future goals.
- I take surveys to learn more about myself.
Education
Bachelor of Business - Global Supply Chain Management
Wayne State University
06.2027
High School Diploma - undefined
Detroit International Academy for Young Women
06.2023
Skills
- Bilingual
- Microsoft Office Suite
- Activity Planning
- Critical thinking
- Active listening
- Self-motivation
- Time management
Certifications And Awards
- Microsoft Office Technology Associate Certificate
- STEM project First place 2022
- Nobel Study
- Borlaug Scholar
- Veterinary Science
- Salutatorian
- Intern of the year at Henry Ford Health
Timeline
Digital Ambassador – Intern
Bank of America
06.2024 - 08.2024
Cashier
CVS Pharmacy
03.2024 - Current
Call Center Intern
Henry Ford Health System
02.2023 - 07.2023
Intern
Urban Alliance
09.2022 - 07.2023
Student Ambassador
Grow Detroit Young Talents (GDYT)
06.2022 - 10.2023
Bachelor of Business - Global Supply Chain Management
Wayne State University
High School Diploma - undefined
Detroit International Academy for Young Women
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