Tanijah Dinkins
Jako Enterprises
Columbus,OH
1
Language
1
Certification
6
years of professional experience
Dedicated Assistant Manager with retail leadership, customer service, and healthcare support experience. Skilled in team leadership, interviewing, training, inventory management, visual merchandising, shipment processing, and achieving sales goals in fast-paced environments.
Work History
Assistant Manager
2 Years 3 Months- Collaborated with management to establish strategic goals, aligning team objectives with company vision.
- Led team in implementing process improvements, enhancing operational efficiency and service quality.
- Analyzed performance metrics to identify trends, driving data-informed decision-making for operational strategies.
- Developed training programs for new staff, fostering skill development and knowledge retention.
Service Excellence Ambassador
1 Year- Represented the company’s brand and image while working primarily in a customer service role.
- Oversaw client reception and provided office support, ensuring smooth daily operations.
- Managed client bookings and hospitality requests, coordinating front and back of house duties including meeting room setups and catering.
Environmental Services
1 Year- Maintained cleanliness and sanitation in an organization.
- Perform tasks such as mopping, sweeping, and dusting to ensure areas are clean and safe.
- Replenished supplies and disinfected high-traffic areas to promote health and safety.
- Created and upheld a clean, hygienic environment for employees and visitors.
Valet Attendant
1 Year- Safely and promptly returned guests’ vehicles while maintaining a friendly demeanor and adhering to safe driving practices and traffic laws.
- Greeted guests, provided information about valet service, and assisted with directions and local attractions to enhance guest experience.
- Ensured courteous treatment of customers and resolved guest service issues, contributing to positive guest satisfaction.
Education
High School Diploma
Skills
Training
Team Development
Customer Service
Problem-Solving
Critical Thinking
De-Escalation
Operational efficiency
Strong Communication
Teamwork
Cash Handling
Financial Oversight
Retail Strategy
Accomplishments
- Promoted consistently every 4-5 months since joining my current employer, demonstrating strong performance, leadership, and reliability.
- Accepted into a Dental Program- currently pursuing professional training into the dental field.
- Progressed into a leadership role, taking on additional responsibilities including employee training, interviewing, and team oversight.
Certification
- Dental Assisting Certificate- In Progress
- Hair License- Licensed Hairstylist
- Bartending Certificate
- Braiding Certificate (2)
Language
English
Timeline
Assistant Manager
Jako Enterprises
05.2024 - CurrentRead More
Service Excellence Ambassador
Grant Medical Center
01.2023 - 01.2024Read More
Environmental Services
Grant Medical Center
01.2022 - 01.2023Read More
Valet Attendant
Eye Care Center
01.2021 - 01.2022Read More
Patriot Preparatory Academy
High School Diploma
Read More