Tanika Morrow
Detroit,MI
Summary
I'm genuinely passionate about keeping things tidy and on track – I really excel at organization, building great connections with people, and making sure my time is managed super efficiently. Plus, I'm a stickler for good documentation! I
I truly believe in a strong work ethic, and I'm super adaptable, always ready to pivot and embrace new situations. My years of experience in similar roles have really polished my interpersonal skills, and I'm so excited about the prospect of bringing all this energy and know-how to a dynamic new position.
You can definitely count on me to be resourceful and effective, even when working solo, and I pride myself on how quickly I can pick up and master new skills. And for me, learning never stops! I'm constantly seeking out new training and educational opportunities to keep expanding my knowledge and staying sharp..
Overview
15
15
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Clinton Township, Michigan
04.2025 - Current
- Supervised daily operations and ensured compliance with company policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Upheld company standards and compliance requirements for operations.
Sr. Sales Associate
The UPS Store
Detroit, MI
11.2024 - 04.2025
- Delivering outstanding customer services to walk in customers.
- Opening and closing the store.
- Assisting with Notary services.
- Working directly with customers to offer packaging and shipping services.
- Assisting in merchandising the store, including stocking shelves with products, ensuring clean and orderly appearance of product.
Financial Services Representative
Michigan First Credit Union
Detroit, MI
03.2021 - 10.2023
- Providing unique and personalized financial solutions for the members.
- Modified, opened and closed member accounts.
- Secured and unsecured loan processing, completed thorough and accurate documentation for money movements, deposits, or withdrawals.
- Resolved member complaints while maintaining a positive customer experience.
- Developed strong relationships with members to enhance retention efforts.
Relationship Banker/Teller
Tcf Bank / Huntington Bank
Westland, MI
07.2016 - 11.2021
- Advised customers on bank products, services and financial planning options.
- Maintained up-to-date knowledge of banking regulations and compliance standards.
- Educated clients about various banking products available at the institution.
- Conducted regular reviews of customer portfolios to identify opportunities for additional products or services that could benefit them financially.
- Attended meetings with other bankers to discuss best practices related to relationship building.
- Provided ongoing support throughout the loan application process including answering questions about loan terms and conditions.
- Reviewed loan applications for accuracy and completeness before submitting them for processing.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
Beauty Advisor
Walgreens pharmacy
Fraser, MI
12.2015 - 04.2017
- Assisted customers in selecting appropriate beauty products based on individual needs.
- Maintained product displays and ensured shelves were fully stocked and organized.
- Handled customer inquiries and resolved concerns regarding beauty products effectively.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Created a positive shopping experience for each customer through effective communication skills.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Ensured that all displays were neat and organized at all times.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
Pharmacy Technician
Rite Aid Pharmacy
Center Line, MI
04.2011 - 08.2015
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
- Efficiently processed cos register transactions for new and defier prescription orders.
- Performed wide range of pharmacy operations with strong commitment to occurred, efficiency and service gullibility.
- Vented occidents identities of oic kuo to prevent sale of wrong medications.
- Maintained strict patient confidentiality to adhere to HIPAA requisitions.
Education
High school diploma -
Plymouth High School
Canton, MI06.2006
Some College (No Degree) - Phlebotomy
Wayne County Community College
Detroit, MISome College (No Degree) - Business Management
Macomb Community College
Warren, MISkills
- Team leadership
- Operations supervision
- Inventory management
- Conflict resolution
- Product merchandising
- Time management
- Continuous improvement
- Inventory control
- Financial management
- Loan processing
- Customer relationship management
- Attention to detail
- Banking software proficiency
- Audit procedures
Personal Information
Education
other,other,other
Timeline
Shift Supervisor
CVS Pharmacy
04.2025 - Current
Sr. Sales Associate
The UPS Store
11.2024 - 04.2025
Financial Services Representative
Michigan First Credit Union
03.2021 - 10.2023
Relationship Banker/Teller
Tcf Bank / Huntington Bank
07.2016 - 11.2021
Beauty Advisor
Walgreens pharmacy
12.2015 - 04.2017
Pharmacy Technician
Rite Aid Pharmacy
04.2011 - 08.2015
High school diploma -
Plymouth High School
Some College (No Degree) - Phlebotomy
Wayne County Community College
Some College (No Degree) - Business Management
Macomb Community College