Tanisha Harrison
Stockton,CA
Summary
Performance-focused Advanced Medical Support Assistant offering broad-based experience in medical administration, business administration, and patient care management. Talented at building and cultivating professional relationships, coordinating appointments and performing wide range of treatment procedures. Well-defined communication, technical and analytical aptitudes.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Advanced Medical Support Assistant
Palo Alto Health Care System, VAPAHCS
10.2018 - 02.2023
- Mailed patient appointment letters.
- Maintained and obtained medical records.
- Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
- Verified and updated clinical records.
- Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Randstad Office & Administration
Randstad Office & Administration/Iron Mountain
11.2017 - 09.2018
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Data Entry
- Document Scanning
Unit Clerk/Certified Pharmacy Technician
Kaiser Permanente
06.1998 - 09.2003
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Transcribed doctor's orders
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Faxed new patient information to appropriate destinations and created patient charts for new patients.
Education
Associate of Science - Healthcare
Devry University
Arizona City, AZ08.2015
GED -
West Berkeley Adult School
Berkeley, CA10.1988
Skills
- Completing Insurance Forms
- Data entry/ Typing 45 WPM
- Excellent customer service
- Administrative Duties
- Medical Office Support Expertise
- Complex Problem-Solving
- Proficiency in Patient Scheduling
- Call Transfers
- Medical Terminology Understanding
- Patient Appointment Management
- Reminder Calls
- Medical Billing and Coding
- Understanding of Privacy Regulations
Timeline
Advanced Medical Support Assistant
Palo Alto Health Care System, VAPAHCS
10.2018 - 02.2023
Randstad Office & Administration
Randstad Office & Administration/Iron Mountain
11.2017 - 09.2018
Unit Clerk/Certified Pharmacy Technician
Kaiser Permanente
06.1998 - 09.2003
Associate of Science - Healthcare
Devry University
GED -
West Berkeley Adult School
Similar Profiles
Isaac BurroughsIsaac Burroughs
Biomedical Equipment Support Specialist, GS-11 at VA Palo Alto Health Care SystemBiomedical Equipment Support Specialist, GS-11 at VA Palo Alto Health Care System
Hannah Ideis G9 Step 10 (+1yr)Hannah Ideis G9 Step 10 (+1yr)
Operations Specialist GS9-10 at Veterans Affairs Palo Alto Health Care SystemOperations Specialist GS9-10 at Veterans Affairs Palo Alto Health Care System
Morten GreenMorten Green
Chief, Biomedical Engineering at VA Palo Alto Health Care SystemChief, Biomedical Engineering at VA Palo Alto Health Care System