Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Tanisha Williams

Deerfield Beach,FL

Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards with a positive attitude

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Front Desk Receptionist

Florida Atlantic University Medicine
03.2023 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Greet and interact with patients to provide information, answer questions and assist with appointment scheduling.
  • Place new supply orders, managed inventory and restocked clerical spaces.
  • Resolve/de-escalate patients problems and complaints
  • Collected co-pay, process transactions and update relevant records

Phlebotomist/Medical Floater

Florida Atlantic University Medicine
03.2023 - Current
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Labeled and prepared specimens for shipment to laboratory facilities.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Provided instruction on Holter monitor and connected patient to analyzer.
  • Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.

Medical Claims Processor

WellCare Health Plans Inc.
03.2012 - 03.2022
  • Evaluated medical claims for accuracy and completeness and researched missing data.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
  • Calculated adjustments, premiums and refunds.
  • Monitored and updated claims status in claims processing system.
  • Paid or denied medical claims based upon established claims processing criteria.
  • Achieved high satisfaction rating through proactive one-call resolutions of provider issues

Education

Certificate - Phlebotomy

Cambridge College of Healthcare & Technology
Delray Beach, FL
08.2023 - Current

High School Diploma -

Dillard High
Sunrise, FL
2005 - 2009

Certificate - Hospitality And Tourism Management

Florida Atlantic University
Boca Raton, FL
2020.03 - 2020.04

Skills

  • Multi-Line Telephone Systems
  • Sorting and Labeling
  • Office Management
  • Time Management
  • Complex Problem-Solving
  • Sensitive Information Handling
  • Administrative Skills
  • Drawing Blood
  • Medical Records Maintenance
  • Specimen Labeling Procedures
  • Specimen Collection
  • Using Centrifuges
  • Medical Terminology
  • Healthcare Operations
  • Insurance Coverage Verification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Certificate - Phlebotomy

Cambridge College of Healthcare & Technology
08.2023 - Current

Front Desk Receptionist

Florida Atlantic University Medicine
03.2023 - Current

Phlebotomist/Medical Floater

Florida Atlantic University Medicine
03.2023 - Current

Certificate - Hospitality And Tourism Management

Florida Atlantic University
2020.03 - 2020.04

Medical Claims Processor

WellCare Health Plans Inc.
03.2012 - 03.2022

High School Diploma -

Dillard High
2005 - 2009
Tanisha Williams