Taniya Holton
Temple Hills,MD
Summary
Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Greater Baden Medical Service
Capitol Heights, MD
03.2023 - Current
- Greeted patients upon arrival and directed them to the appropriate area.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with the completion of medical forms and records.
- Maintained a clean and organized reception area.
- Ensured all necessary paperwork was completed prior to patient visits.
- Answered incoming calls in a professional manner.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Sorted and distributed incoming mail daily.
- Inputted patient demographic data into electronic health record system.
- Scanned documents into electronic health record system as needed.
- Performed administrative duties such as filing, faxing, photocopying.
Dedicated Aide
The Children's Guild
Washington, DC
08.2022 - 03.2023
- Assisted students with physical and educational needs in accordance with IEPs.
- Monitored student progress and reported any changes in behavior or performance to administration.
- Attended team meetings to discuss student goals and objectives.
- Collaborated with teachers and staff to develop individualized instruction plans for students.
- Escorted students between classes, activities, field trips. as needed.
- Observed student behaviors in the classroom and monitored their responses to intervention strategies.
- Encouraged students to participate actively in all activities within the classroom setting.
- Participated in parent and teacher conferences and other meetings related to student progress.
Dance Instructor
MNCPPC
Hillcrest Heights, MD
09.2017 - 05.2022
- Developed and implemented dance classes for students of all ages, levels and abilities.
- Organized and monitored rehearsals to ensure the quality of performances.
- Collaborated with other instructors to develop lessons plans that meet the needs of each student's level of ability.
- Regularly reviewed music selections for upcoming classes or performances.
- Encouraged creative expression through improvisation exercises.
Lead Sales Associate
Bath & Body Works
Oxon Hill, MD
04.2019 - 04.2020
- Greeted customers and provided product information.
- Assisted with the training of new sales associates.
- Provided customer service to ensure satisfaction.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Developed strategies to increase sales and promote new products.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
Education
High School Diploma -
Suitland High School
05.2018
Skills
- Medical Filing
- Eligibility Determination
- Routing Lab Results
- Medical Billing
- System Updates
- Appointment Confirmation
- Reception Management
- Appointment Scheduling
- Bookkeeping Support
- Medical Insurance
- Customer Service
- HIPAA Compliance
- Insurance Verification
- Office Administration
- Payment Collection
- Teaching Strategies
- Safety Awareness
- Instructional Techniques
- Classroom Leadership
- Group Teaching
- Creating Choreography
- POS System Operation
- Relationship Building
- Sales Promotions
- Loss Prevention
- Product Merchandising
- Customer Care
- Stress Management
- Friendly and Outgoing
- Persistent and Resilient
Certification
- CPR and First Aid Certified by American Red Cross and many others, 06/2017
- Certificate of Completion, 05/2017
References
- ( Former Supervisor) Tracey Love - 2406406615
- ( Former Supervisor) Alexandria Wilson- 3014678465 Alexandria.wilson@pgparks.com
- ( Former Supervisor) Patricia Nickerson- 2023727763 NickersonP@childrensguild.org
- (Former Supervisor) Bernadette - 3017057316
- ( Co-worker) Janiah Kelly -2029242421 janiah.kelly@aol.com
- (Co-worker) Naimah Turner - 2404372430
- (Current Supervisor) Jabar Rice -3017066947
Timeline
Patient Service Representative
Greater Baden Medical Service
03.2023 - Current
Dedicated Aide
The Children's Guild
08.2022 - 03.2023
Lead Sales Associate
Bath & Body Works
04.2019 - 04.2020
Dance Instructor
MNCPPC
09.2017 - 05.2022
High School Diploma -
Suitland High School
Similar Profiles
Rebecca HosierRebecca Hosier
Medical Assistant at Greater Baden Medical ServiceMedical Assistant at Greater Baden Medical Service
Yolanda GivensYolanda Givens
Patient Care Technician at Charles Regional Medical CenterPatient Care Technician at Charles Regional Medical Center
DAVIDA ROBERTSONDAVIDA ROBERTSON
Finance Manager at Greater Baden Medical ServicesFinance Manager at Greater Baden Medical Services