Taniya Johnson
San Jose,California
Summary
To obtain a career opportunity where I can use my substantial experience and skills in a solid organization that enables me to grow while increasing the company's efficiency and productivity.
Overview
2
2
years of professional experience
Work History
Leasing Professional
Greystar- Lease Up
02.2023 - Current
- Invited prospects to fill out waiting list application upon completion of property tour.
- Resolved conflicts between tenants regarding noise, and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Assisted in achieving a 60% occupancy rate for lease up in five months.
Leasing Professional
Greystar
09.2022 - 01.2023
- Responded to requests and scheduled appointments for property showings.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Verified tenant incomes and other information before accepting lease applications.
- Greeted clients, showed apartments, and prepared leases.
Resident Services Coordinator
Greystar
10.2021 - 08.2022
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Developed, implemented and monitored residential policies and procedures.
- Brainstormed and implemented creative event concepts and themes for residents.
- Investigated and resolved resident inquiries and complaints quickly.
- Processed and monitored lease renewals on a monthly to maintain high occupancy rates.
Education
AS - Marketing
San Jose City College at San Jose
05.2023
Skills
- Customer Service
- Resident Retention
- Yardi Voyager
- CRM
- Resident Complaints
- Communication Skills
Timeline
Leasing Professional
Greystar- Lease Up
02.2023 - Current
Leasing Professional
Greystar
09.2022 - 01.2023
Resident Services Coordinator
Greystar
10.2021 - 08.2022
AS - Marketing
San Jose City College at San Jose
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