Tanja Welsh
Palm Coast,FL
Summary
Dynamic Certified Clinical Medical Assistant with proven expertise at AdventHealth in patient triage and immunization administration. Adept at enhancing clinical workflows and ensuring HIPAA compliance, while mentoring peers to elevate team performance. Committed to delivering exceptional patient care and maintaining high standards in electronic health records management.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
28
28
years of professional experience
Work History
ARMA,CCMA
AdventHealth
12.2023 - Current
- Collected patient histories and vital signs to support accurate clinical assessments.
- Assisted providers with examinations, procedures, and minor in-office treatments.
- Documented patient information in electronic health records with accuracy and confidentiality.
- Processed specimens and maintained supplies to ensure readiness for daily clinical needs.
- Prepared exam rooms and sanitized equipment following infection control protocols.
Medical Assistant/Office Manager
Pinnacles Peds Care
10.2019 - 09.2023
- Administered immunizations, collected vitals, and maintained accurate electronic health records.
- Triaged pediatric patients, documented symptoms, and prepared exam rooms for provider visits.
- Supported providers during well-child and sick visits with sterile procedure preparation.
- Coordinated appointment scheduling, referrals, and follow-up care for families.
- Mentored new medical assistants on pediatric workflows, documentation standards, and patient flow.
Support Manager
Walmart
06.1998 - 01.2020
- Led support team operations, resolving escalated customer issues and maintaining service standards.
- Coached associates on policy compliance, communication, and efficient problem resolution.
- Monitored daily workloads, prioritizing tasks to support store operations and customer needs.
- Coordinated schedules and staffing coverage to maintain consistent support coverage.
Medical Assistant Intern
MD Transformation
05.2019 - 08.2019
- Coordinated patient intake, verified demographics, and updated electronic health records for accurate charting.
- Prepared exam rooms, sterilized instruments, and maintained compliant clinical supplies for daily patient flow.
- Assisting provider with minor surgeries, botox, estrogen pellet placement, administering IM and ID injections, hormone therapy.
- Sterilization of instruments using an autoclave.
- Reconstituting powder medication.
- Scheduling appointments
Education
Electrocardiograph Aide - Health Care
Florida Health Care Academy
Orlando, FL10-2020
Phlebotomy - Health Care
Flagler Technical Institute
Palm Coast, FL01-2020
Medical Assistant - Healthcare
Daytona College
Ormond Beach, FL06-2019
Skills
- Certified Clinical Medical Assistant
- American Registry of Medical Assistants
- Immunization administration
- Venipuncture expertise
- Vital signs monitoring
- Patient triage
- BLS/CPR certified
- Bloodborne Pathogens
- HIPAA/OSHA compliance
Timeline
ARMA,CCMA
AdventHealth
12.2023 - Current
Medical Assistant/Office Manager
Pinnacles Peds Care
10.2019 - 09.2023
Medical Assistant Intern
MD Transformation
05.2019 - 08.2019
Support Manager
Walmart
06.1998 - 01.2020
Electrocardiograph Aide - Health Care
Florida Health Care Academy
Phlebotomy - Health Care
Flagler Technical Institute
Medical Assistant - Healthcare
Daytona College