Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Operations Manager
Wayne Burden Trucking/Wayne Burden Logisitcs
2023.08 - Current
Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
Coordinated driver dispatch to accomplish daily delivery requirements.
Negotiated transportation and logistics contracts to reduce shipping costs.
Developed long-lasting relationships with key clients, leading to increased sales and repeat business.
Maintained accurate records of all onboarding activities, ensuring compliance with company policies and legal requirements.
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Enhanced brokerage reputation, consistently delivering exceptional client service and transparent communication.
Logistics Coordinator
Garrison Logistics
2022.04 - 2023.08
Tracked orders and notified customers of status or potential delays.
Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Ensured compliance with industry regulations, reducing the risk of fines or penalties.
Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
Owner
Buck Logistics LLC
2022.09 - Current
Maximized profits by negotiating favorable contracts with suppliers, securing competitive pricing on materials and services.
Oversaw daily business operations and financial decisions to drive profitability and growth.
Built a strong network of industry contacts to facilitate business growth, explore joint ventures, and secure valuable partnerships.
Created systems and procedures to streamline business processes and optimize resources.
Fleet Manager
P&S Transportation
2021.08 - 2022.04
Managed a fleet of 30 drivers daily
Updated crucial information into company software
Kept in contact with load planners and customers assuring on-time deliveries.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Learned and adapted quickly to new technology and software applications.
IT Specialist/ Web Manager/Receptionist
Cullman Auto Mall
2016.08 - 2017.07
Responded to an average of 5 calls and emails per day addressing customer inquiries, solving problems, and providing new product information about vehicles on the lot
Maintained and enhanced the company website, Facebook page, Instagram, and all other company affiliated websites
Registered information such as payments, account information, and call logs into an online dealer system
Assisted in transporting vehicles to and from auto repair shops for maintenance
Organized and updated file systems, keeping records easily retrievable.
Education
Bachelor of Science - Operations Management/Marketing
Culverhouse College of Business, The University of Alabama
Tuscaloosa
07.2021
Skills
Data entry
Inventory reporting
Shipment processing
Statistical analysis
Microsoft Word
Client relations
Time management
Marketing
Operations Management
Customer Service
Inventory Management
Client Relationships
Process Improvement
Data Management
Affiliations
Society of Operations Management Students (SOMS), Member, 01/2020, Present
Alpha Tau Omega Fraternity, Member, 01/2018, 05/2021
Coursework
Introduction to Operations Management (OM 300)
Statistical Quality Control (OM 375)
Information Technology for Operations Management (OM 305)
Introduction to Management Science (OM 310)
Supply Chain Management (MKT 411)
Microcomputer Applications (CS 102)
Microcomputer Applications II (CS 285)
Timeline
Operations Manager
Wayne Burden Trucking/Wayne Burden Logisitcs
2023.08 - Current
Owner
Buck Logistics LLC
2022.09 - Current
Logistics Coordinator
Garrison Logistics
2022.04 - 2023.08
Fleet Manager
P&S Transportation
2021.08 - 2022.04
IT Specialist/ Web Manager/Receptionist
Cullman Auto Mall
2016.08 - 2017.07
Bachelor of Science - Operations Management/Marketing
Culverhouse College of Business, The University of Alabama
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