Tanner Clark
Raymore,MO
Summary
Dedicated customer support specialist with a strong sense of pride in efficiency, accuracy, and client relationships. Most of my professional working career has been based on the satisfaction of the clients and customers of my past and current workplaces. Starting at a nursing home at the age of 16 not only taught me how to be receptive to difficult situations, but also to respect, nurture, and appreciate complex situations and customers.
Overview
25
25
years of professional experience
Work History
Customer Support Specialist
Cargill
10.2022 - Current
- Process and change emails dependent on what the customer needs at the time, as well as support and help customers with any need they may have regarding our products
- Efficiently and accurately process and change orders in a timely manner while remaining positive and productive.
Volunteer
Iowa Pet Foods and Seascapes
01.2021 - Current
- Basic knowledge and husbandry of aquatic fish, species, and invertebrates
- Ability to multitask with cleaning of aquariums while also working with guests
- Having knowledge of aquatic species as well as excelling in the customer service experience has led to higher sales and satisfied customers.
Server/Bartender
Applebee's Bar and Grill
01.2018 - Current
- Responsibilities include: Customer service and management
- Ability to multitask with a good memory at a fast pace while remaining pleasant and keeping a positive attitude
- Ability to remain calm in stressful and tight situations
- Have received multiple reviews online and in store for excellent service, positive attitude, and work ethic.
Aquarium Specialist
At Home Hobbyist
01.2000 - 01.2024
- Although not an official work space, I have kept aquariums of all sizes and biodiversity's from the age of 6
- Planted aquariums, reef aquariums, and various frogs have captivated and pushed me to grow and care about the ecosystems around us.
Server
Tanner J Clark
01.2014 - 12.2019
- Responsibilities Include: Customer service and management
- Ability to multitask with a good memory at a fast pace while remaining pleasant and keeping a positive attitude
- Ability to remain calm in stressful situations
- Ability to translate and direct English language from owners to customers.
Dietary Assistant
Good Samaritan Society
01.2012 - 12.2017
- Responsibilities and Description: Resident and Nursing Home aid
- Ability to interact and communicate with residents in dining hall while serving food and beverages, as well as communicating with residents throughout the home
- Able to communicate with several residents simultaneously while maintaining fast paced service with a positive attitude.
Volunteer
Tanner J Clark
01.2007 - 12.2009
- Provided cleaning services of aquariums and aquatic exhibits at a young age
- Used volunteer hours as a lesson of experience to work into aquatic fish keeping
- Worked with customers to answer questions and assist with purchases needed.
Education
Bachelors in Animal Ecology -
Iowa State University
Ames, IAAssociates in Arts -
Indian Hills Community College
Ottumwa, IAMBA - Finance
Southern New Hampshire University
Hooksett, NH10.2025
Summer Program in Elasmobranch Biology -
University of Southern Mississippi
Ocean Springs, MS07.2022
Skills
- Dietary Aide Experience
- Bartending
- Customer service
- Guest relations
- Serving Experience
- Time Management
- Animal Care
- Restaurant Experience
- Communication Skills
- Guest Services
- Leadership
- Sales
- Data entry (7 years)
- Typing (10 years)
- Organizational skills
- Administrative experience
- Microsoft Word
- Complaint Handling
- Customer Relationship Management (CRM)
- Customer Response
- Technical Troubleshooting
- Social Media Support
- Customer service excellence
- Attention to Detail
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Collaborative Team Player
- Customer Communication and Empathy
- Issue and Resolution Tracking
- Problem-solving abilities
- Organizational Skills
- Highly Professional
- Friendly and Patient
- Tracking and Documentation
- Project Coordination
- Active Listening
Accomplishments
- Ordained Minister
- Licensed Life Insurance Agent
- Successfully achieved customer satisfaction and retention by working through a company wide, unprecedented situation at current workplace. After being with the company for just a couple months, the trust and responsibility of one of our biggest clients was put in my hands due to the reputation I had built from the accuracy and detail I took in customer orders along with the relationships I had built with that customer. The customer was taken care of without issue, and handled with the utmost respect while navigating through troubled times.
Timeline
Customer Support Specialist
Cargill
10.2022 - Current
Volunteer
Iowa Pet Foods and Seascapes
01.2021 - Current
Server/Bartender
Applebee's Bar and Grill
01.2018 - Current
Server
Tanner J Clark
01.2014 - 12.2019
Dietary Assistant
Good Samaritan Society
01.2012 - 12.2017
Volunteer
Tanner J Clark
01.2007 - 12.2009
Aquarium Specialist
At Home Hobbyist
01.2000 - 01.2024
Bachelors in Animal Ecology -
Iowa State University
Associates in Arts -
Indian Hills Community College
MBA - Finance
Southern New Hampshire University
Summer Program in Elasmobranch Biology -
University of Southern Mississippi
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