Dynamic sales professional with a proven track record at Etruscan Gutters and Roofing, excelling in customer relationship building and negotiation. Achieved significant sales growth by leveraging exceptional customer service skills and sales process expertise. Skilled in utilizing sales software to enhance productivity and customer satisfaction. Known for turning customer interactions into lasting loyalty and repeat business.
Work History
Salesperson
Etruscan Gutters and Roofing
03.2022 - Current
Worked to build relationships with customers and built potential for additional sales.
Developed relationships with clients for increased loyalty and repeat business.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Negotiated contracts skillfully, securing favorable terms for both company and client.
Selected correct products based on customer needs, product specifications and applicable regulations.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Monitored service after sale and implemented quick and effective problem resolutions.
Kept detailed records of daily activities through online customer database.
Consulted with businesses to supply accurate product and service information.
Recorded accurate and efficient records in customer database.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Attended monthly sales meetings and quarterly sales trainings.
Implemented effective sales strategies to maximize revenue generation.
Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Server
The Summit Club
10.2021 - 05.2022
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Explained menu items and suggested appropriate options for food allergy concerns.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Cultivated warm relationships with regular customers.
Answered customers' questions, recommended items, and recorded order information.
Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Streamlined order-taking process to minimize wait times for diners.
Server
Olive Garden
04.2021 - 10.2021
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
Cashier Team Lead
Captain D's Seafood
03.2020 - 04.2021
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Assisted customers by answering questions and fulfilling requests.
Communicated with customers and team members to solve problems.
Processed both cash and card purchases and returns.
Education
High School Diploma -
Owasso High School
Owasso, OK
05.2021
Skills
Customer service
Customer relationship building
Sales process
Negotiation
Sales presentations
Product description
Complaint handling
Up-selling
Needs analysis
Referral marketing
Sales software proficiency
Sales management
Timeline
Salesperson
Etruscan Gutters and Roofing
03.2022 - Current
Server
The Summit Club
10.2021 - 05.2022
Server
Olive Garden
04.2021 - 10.2021
Cashier Team Lead
Captain D's Seafood
03.2020 - 04.2021
High School Diploma -
Owasso High School
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