Tanner Rocconi
Cleveland,MS
Summary
Flexible hard worker ready to learn and contribute to team success. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Sherwin-Williams
Cleveland, MS
03.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Lead Driver
Sherwin Williams Co
Cleveland, MS
02.2023 - 03.2024
- Oversaw sorting of pallets and parcels between multiple trucks and verified correct loading.
- Collaborated closely with senior managers to continuously improve route efficiency and implement best practices.
Service Manager
Jeff Lusk
Cleveland, MS
01.2022 - 02.2023
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Created employee work schedules to keep shifts properly staffed.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Reviewed inventory levels and ordered supplies to keep products in stock.
- Collaborated with customers to offer solutions to service needs.
- Motivated and supported employees to maintain low turnover.
Apprentice Electrician
Robinson Electric Supply
Cleveland, MS
06.2021 - 12.2021
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
- Supported journeyman and master electricians in maintaining, operating and repairing electrical systems.
- Worked in all weather conditions and on multiple types of ladders and mechanical lifts.
- Worked in team-based environment to accomplish projects.
- Performed installation, maintenance and tests of electrical energy systems and components by safely using all equipment and tools.
Service Technician
Image Specialists
Cleveland, MS
01.2017 - 12.2020
- Traveled to customer locations to complete work for pre-set appointments.
- Conducted service appointments to diagnose and fix problems.
- Examined previously completed work for accuracy.
- Set up and operated mechanical and manual tools and equipment.
- Implemented troubleshooting tactics to identify causes of poor machine performance.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
Sales Associate
Woody Earls
Cleveland, MS
06.2014 - 12.2016
- Adhered to company initiatives and achieved established goals.
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Assessed customer needs to provide assistance and information on product features.
Education
Trade Certification - Electrical Lineman
Mississippi Delta Community College
Moorhead, MS05.2021
High School Diploma -
Cleveland High School
Cleveland, MS05.2014
Skills
- Relationship Building
- Goal Setting
- New Employee Hiring
- Employee Training and Development
- Staff Supervision
- Customer Service
- Verbal and Written Communication
- Workplace Safety
- Inventory Management
- Conflict Resolution
- Work Planning and Prioritization
- Teamwork and Collaboration
- Complex Problem Solving
- Team Leadership
- Managing Operations and Efficiency
- Staff Training
- Team Building
Certification
- CPR Certified
- CLD Class A license
- OSHA-10
Education and Training
other,other
Timeline
Assistant Store Manager
Sherwin-Williams
03.2024 - Current
Lead Driver
Sherwin Williams Co
02.2023 - 03.2024
Service Manager
Jeff Lusk
01.2022 - 02.2023
Apprentice Electrician
Robinson Electric Supply
06.2021 - 12.2021
Service Technician
Image Specialists
01.2017 - 12.2020
Sales Associate
Woody Earls
06.2014 - 12.2016
Trade Certification - Electrical Lineman
Mississippi Delta Community College
High School Diploma -
Cleveland High School