Tanner Sell
Grosse Pointe Farms,MI
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
1
1
year of professional experience
Work History
Shift Manager
Shell Station
07.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Tracked receipts, employee hours, and inventory movements.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Troubleshot equipment to reduce service calls and downtime.
Education
High School Diploma -
North Lake High School
St. Clair Shores, Mi10.2023
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Opening and closing procedures
- Interpersonal Skills
- Equipment Troubleshooting
- Problem-Solving
- Critical Thinking
- Computer Skills
- Inventory Management
- Inventory Assessment
- Conflict Resolution
- Coordinating Daily Operations
- Workplace Safety
- Lottery Handling
Timeline
Shift Manager
Shell Station
07.2023 - Current
High School Diploma -
North Lake High School
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