Tanner Vollman
Gainesville,GA
Summary
Dynamic leader with proven expertise in operations management and staff development honed at Wild Wing Cafe. Excelled in inventory control, driving sales growth, and enhancing customer satisfaction. Skilled in motivating teams to exceed performance targets and in implementing effective business development strategies. Demonstrates strong vendor relationship management and a commitment to excellence in service delivery.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Assistant General Manager
Wild Wing Cafe
Gainesville, GA
04.2012 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Bartender
Wild Wing Cafe
Gainesville, GA
04.2012 - 07.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Flowery Branch High School
Flowery Branch, GA2010
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Employee scheduling
- Business development
- Sales techniques
- Vendor relationship management
- Business operations
- Inventory tracking and management
Timeline
Assistant General Manager
Wild Wing Cafe
04.2012 - Current
Bartender
Wild Wing Cafe
04.2012 - 07.2020
High School Diploma -
Flowery Branch High School