Tanya Adkins
Council Bluffs,IA
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Reliable employee and offering excellent communication and good judgment.
Overview
17
17
years of professional experience
Work History
Room and Board Coordinator
Pottawattamie County Sheriff’s Office
Council Bluffs, IA
02.2014 - Current
- NCIC certified yearly: Performed employees, inmates, and visitors background checks.
- Optimized organizational systems for payment collections, deposits and recordkeeping.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Kept up-to-date and accurate funding accounts for internal departments, key programs and special projects.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Created and maintained arrest files on inmates processed through jail.
- Examined incoming and outgoing mail to detect contraband.
- Completed reports on behalf of court and associated legal entities.
- Reviewed and analyzed detailed records.
Loan Officer
Great Western Bank
Council Bluffs, IA
07.2012 - 02.2014
- Examined customer loan applications for loan approvals and denials.
- Maintained strict confidentiality of bank records and client information.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Submitted loan applications to underwriter for verification and recommendations.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Bank Teller
Council Bluffs Savings Bank
Council Bluffs, IA
01.2008 - 07.2012
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Audited fellow teller currency to contribute to dual-control procedures.
- Sold and cross-sold bank products to new and existing customers.
- Reconciled cash drawer and resolved discrepancies.
- Assisted customers with compromised debit cards and issued new credentials.
- Provided customer records, account statements and copies of checks.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
Bank Teller
Rolling Hills Bank
Carson, IA
06.2005 - 07.2007
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Placed orders for customer checks and verified starting numbers.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided customer records, account statements and copies of checks.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Processed customer transactions promptly, minimizing wait times.
Education
Bachelor of Arts - Marketing & Communication
Buena Vista University
Storm Lake, IA05.2015
Associate of Arts - Business
Iowa Western Community College
Council Bluffs, IA05.2010
High School Diploma -
Riverside Community High School
Oakland, IA05.2007
Skills
- Work Station Assignments
- Task Delegation
- Safety Training
- Customer Service
- Cash Receipt Balancing
- QuickBooks
- Payment Acceptance
- Microsoft Excel
- Budget Development
Timeline
Room and Board Coordinator
Pottawattamie County Sheriff’s Office
02.2014 - Current
Loan Officer
Great Western Bank
07.2012 - 02.2014
Bank Teller
Council Bluffs Savings Bank
01.2008 - 07.2012
Bank Teller
Rolling Hills Bank
06.2005 - 07.2007
Bachelor of Arts - Marketing & Communication
Buena Vista University
Associate of Arts - Business
Iowa Western Community College
High School Diploma -
Riverside Community High School
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