Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tanya Gonzalez

Houston,TX

Summary

Driven Insurance Adjuster with computer applications and critical thinking skills, ensuring high-quality customer service and team collaboration. Service-oriented and skilled at applying creative approaches to solving complex problems.

Overview

19
19
years of professional experience

Work History

Insurance Adjuster

04.2023 - Current

TX License Number# 2991499

Patient Care Technician

Texas Children's Hospital, TMC
02.2017 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.

Medical Assistant

Texas Children's Hospital, TMC
05.2005 - 02.2017
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Verified patient insurance coverage and collected required co-payments.

Education

Science Education

Houston Community College
Houston, TX

Course Completion- Texas All Lines Adjuster - Insurance Adjuster

Texas Adjuster Training Academy
Fort Worth, TX
04.2023

Diploma - Medical Assistant

National Institute of Technology
Houston, TX
05.2001

High School Diploma -

Columbia High School
West Columbia, TX
06.1999

Skills

  • Insurance policy coverage knowledge
  • Advanced computer skills
  • Highly motivated
  • Team Collaboration
  • Customer service and support
  • Computer Skills
  • Critical Thinking

Languages

Spanish
English

Timeline

Insurance Adjuster

04.2023 - Current

Patient Care Technician

Texas Children's Hospital, TMC
02.2017 - Current

Medical Assistant

Texas Children's Hospital, TMC
05.2005 - 02.2017

Science Education

Houston Community College

Course Completion- Texas All Lines Adjuster - Insurance Adjuster

Texas Adjuster Training Academy

Diploma - Medical Assistant

National Institute of Technology

High School Diploma -

Columbia High School
Tanya Gonzalez