Strategic Workforce Learning and Performance Leader experienced in developing and implementing programs that enhance organizational effectiveness and align with business priorities. Delivered high-impact training initiatives that improved operational efficiency and productivity through innovative strategies and comprehensive learning modules. Focused on fostering a culture of ethical behavior, accountability, and continuous improvement within organizations.
Overview
17
17
years of professional experience
Work History
Training Manager/Site Safety Coordinator
Medline Industries
Hartland, WI
01.2021 - Current
Led the development and implementation of a comprehensive training program, increasing employee performance and regulatory compliance for new hires in their first 30 days by 8%
Transformed new hire orientation into a comprehensive three-day hands-on learning experience
Coordinated safety training and activities for corporate safety engagement program, achieving first place in 2024
Aligned training programs with organizational goals by collaborating with stakeholders
Coordinated training sessions in ETQ Reliance to enhance employee skills at the facility
Corporate Trainer-Education Division
Parallel Employment Group
Racine, WI
01.2020 - 01.2021
Implemented and managed learning management system that streamlined training and communications, enhancing new hire onboarding for remote work processes
Monitored employee compliance with licensing and training requirements across five states through ongoing needs assessments.
Developed dispatcher training by reviewing internal policies and processes, optimizing substitute teacher placements
Facility Trainer/Talent Development Coordinator
Genco Pharmaceuticals, A FedEx Company
Milwaukee, WI
01.2015 - 01.2019
Vetted, implemented, and managed a learning management system that improved training compliance by 78%
Developed a hands-on training program and associated materials for the largest department that reduced non-productive training time by 24 hours
Collaborated with Quality department to identify common and costly data entry errors, leading to creation of decision-making flow charts and adjustments to third-shift meeting times to address fatigue
Led a cross-functional team who identified, reviewed, and approved continuous improvement projects for all functions of the building
Adjusted timing of third-shift stand-up meeting to improve alertness and participation
Chaired local Quality Driven Management (QDM) Council and contributed as member of Midwest Regional QDM Council, driving quality initiatives across regions
Led cross-functional team to identify, review, and approve continuous improvement projects across building functions, enhancing overall operational effectiveness
Changing the time of the third-shift stand-up meeting to address fatigue
Recipient of FedEx Five Star Award, the company's highest individual recognition for "outstanding contributions through innovation, collaboration, efficiency, and profitability."
Pharmacy Technician Program Chair/Instructor
Milwaukee Career College
Milwaukee, WI
01.2010 - 01.2015
Reviewed program for compliance with ABHES and Wisconsin's Department of Education accreditation standards
Monitored student attendance and academic progress to assess graduation eligibility
Developed and executed initiatives to enhance student engagement, resulting in an 11% decrease in program attrition.
Education
Bachelor of Arts - English Literature
University of Wisconsin-Platteville
Platteville, WI
Master of Arts - Adult Education and Professional Development
Alverno College
Milwaukee, WI
Doctor of Education - Higher Education Leadership
Alverno College
Milwaukee, WI
Skills
Training solutions
Learning management systems
Onboarding programs
Curriculum design
Regulatory compliance
Compliance tracking
Needs assessment
Program design
Program optimization
Process enhancement
Change management
Stakeholder collaboration
Cross-functional leadership
Training evaluation methods
Timeline
Training Manager/Site Safety Coordinator
Medline Industries
01.2021 - Current
Corporate Trainer-Education Division
Parallel Employment Group
01.2020 - 01.2021
Facility Trainer/Talent Development Coordinator
Genco Pharmaceuticals, A FedEx Company
01.2015 - 01.2019
Pharmacy Technician Program Chair/Instructor
Milwaukee Career College
01.2010 - 01.2015
Bachelor of Arts - English Literature
University of Wisconsin-Platteville
Master of Arts - Adult Education and Professional Development