Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessAnalyst
Tanya Lyles

Tanya Lyles

Summary

Highly motivated entrepreneur with extensive customer service skills and sales experience. Well-versed in maintaining relationship with clients with track record of driving increased sales through referrals and repeat clients. Over 20 years of dedication to service, improving customer relations by expressing ethical integrity that characterizes her work.

Overview

22
22
years of professional experience

Work History

Maryland and Virginia Licensed Realtor

Samson Properties
01.2020 - Current
  • Developed a network of multiple lenders, appraisers, home inspectors, and title companies.
  • Communicated with clients while facilitating paperwork such as closing statements, deeds, contracts,purchase agreements, and leases through Samson Properties tools and systems.
  • Initiated negotiation processes, consulted with clients concerning prices, mortgages, and marketing to ensure a fair and honest dealing.
  • Resolved sellers and buyers concerns during marketing and purchasing property to maintain high satisfactory ratings.


Hair Salon Owner

Blow Outz Hair Salon
01.2002 - Current
  • Lead a team of 7 licensed stylists and assistants in a salon of high volume, achieving an average customer satisfaction rating of 95%.
  • Interviewed, vetted, and hired applicants who remained employees 10+ years.
  • Volunteered to train high school cosmetology students in preparation to take their practical of state board exams.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Resolved guest complaints about service or style.

Education

Real Estate

TriStar Academy Real Estate School
Waldorf, MD
10.2019

Cosmetology Education

Hair Academy Inc - New Carrollton
Hyattsville, MD

Business Administration And Management

Prince George's Community College
Upper Marlboro, MD

Skills

  • Customer Service
  • Creative problem-solving
  • Attention to detail
  • Financial Management
  • Dedication to Service
  • Skillful Communication
  • Team player
  • Self-Directed
  • New Technology

Accomplishments

Celebrated 20 years in business.

Completed 7 successful transactions as a PT Realtor.

Received all 5 Star Google Reviews for Real Estate transactions.

Thankful my 14 year old Yorkie, Bella, is still happy and healthy.

Went Skydiving

Blessed and thankful...

Timeline

Maryland and Virginia Licensed Realtor

Samson Properties
01.2020 - Current

Hair Salon Owner

Blow Outz Hair Salon
01.2002 - Current

Real Estate

TriStar Academy Real Estate School

Cosmetology Education

Hair Academy Inc - New Carrollton

Business Administration And Management

Prince George's Community College

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Tanya Lyles