Tanya Pinkley
Piedmont,MO
Summary
I'm a detail-oriented team player with over 20 years of experience and strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Currently, working 40-plus hours a week. Willingness to take on added responsibilities and dedication to working 40 hours plus a week to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Southern Insurance Services
07.2023 - Current
- Increasing satisfaction by providing personalized insurance solutions tailored to individual needs.
- Boosting policy sales through effective communication of product benefits and features.
- Developing strong relationships with clients, fostering trust and loyalty for long-term business growth.
- Collaborating with underwriters to ensure accurate risk assessment and appropriate coverage options.
- Streamlining the application process for clients, simplifying paperwork, and reducing wait times for approval.
- Creating detailed reports for management to track performance and sales.
Community Health Worker
Parkland Health Mart Pharmacy
12.2022 - 06.2023
- Monitoring and documenting participants' progress toward individualized health goals.
- Addressing patient concerns and providing support to vulnerable demographics.
- Collaborating with external organizations to coordinate health and social services.
- Helping vulnerable individuals navigate complex healthcare systems.
- Contacting over 100 clients in person, by phone, or in writing to ascertain compliance with required or recommended actions.
- Engaging clients in health-related activities to enhance overall well-being.
- Managing enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Counseling patients on health-related topics and lifestyle changes for improved well-being.
Inventory Manager
Parkland Health Mart Pharmacy
06.2021 - 06.2023
- Strengthening inventory processes to balance supply needs with budget and space limitations.
- Coordinating with 15 suppliers to guarantee timely delivery of inventory and materials.
- Maintaining sufficient inventory levels to meet customer demands at all times.
- Checking inventory at all times for outdated drugs.
- Disposing of expired or excess regular or controlled substances in accordance with the Drug Enforcement Agency.
- Analyzing inventory data to identify and address stock discrepancies.
- Recording information, shortages, and discrepancies to keep records current and accurate.
- Establishing and maintaining accurate records of purchases, pricing, and payment terms.
- Coordinating paperwork, updating spreadsheets, and maintaining permanent records.
Immunization Coordinator
Parkland Health Mart Pharmacy
02.2021 - 06.2023
- Communicating with patients, ensuring that medical information was kept private.
- Conducting routine facility inspections, identifying areas needing improvement, and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
- Scheduling 20 vaccine appointments daily, managing pre-certifications, and verifying insurance coverage.
- Ordering all pharmacy supplies and keeping a check on inventory levels and expiration dates of vaccines.
Account Manager
Parkland Health Mart Pharmacy
01.2020 - 06.2023
- Creating detailed expense reports to facilitate reimbursement for business expenses incurred.
- Assisting manager in conducting internal audits to analyze findings.
- Appling proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reconciling account information and reported figures in general ledger by comparing them to bank account statements each month.
- Supporting management by processing invoices and documents with consistent on-time delivery.
- Reconciling bank accounts to verify accuracy of cash records.
- Effectively communicating with customers about payment needs and keeping updated detailed and accurate ledgers.
- Matching orders with invoices and recording necessary information.
- Assisting manager in formulating year-end financial reports to determine financial performance of the company.
- Managing over 300 AR accounts ensuring payments are made on time, consistently, and reliably.
Certified Pharmacy Technician
Parkland Health Mart Pharmacy
10.2001 - 06.2023
- Synchronizing medications for over 500 established customers to improve adherence and identifying duplicate therapy drugs in the same class, alerting the pharmacist to the need for possible interventions.
- Stocking, labeling, and inventorying medication to keep accurate records.
- Assisting pharmacists with problematic prescriptions and addressing customer questions to keep the pharmacy efficient.
- Maintaining drug inventory levels by ordering necessary medications and supplies.
- Resolving non-routine issues like third-party billing, computer system, and customer service issues.
- Consulting with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performing a wide range of pharmacy operations with a strong commitment to accuracy, efficiency, and service quality.
- Replenishing oral, topical, otic, ophthalmic, and injectable medications.
- Answering incoming phone calls and addressing questions from customers and healthcare providers.
- Solving customer problems in-person or over the telephone by assisting with placing orders, navigating systems, and locating items.
- Preparation of bubble packs using the Dispill packing software system and supplies.
- Preparation of bulk compounding, routine, and simple pharmaceuticals.
- Preparing and filling orders for scheduled drug classes 2 to 5 by manual and automated dispensing.
- Filing for regular and controlled substance prescriptions for audit review.
Education
High School Diploma -
Clearwater R-1 High School
Piedmont, MO 05.1992
Skills
- Critical Thinking
- Strong Problem-Solving Abilities
- Adaptability and Dependability
- Self-Motivated and Goal-Oriented
- Customer-Service Skills
- Listening Skills
- Detail Oriented
- Inventory Management
Certification
- Licensed Insurance Agent, 2023-Current
- Certified Community Health Worker, 2022-Current
- Certified Pharmacy Technician, 2001-Current
- Licensed Pharmacy Technician, 2001-Current
- Jim Gronski, Rph / 573-429-1138 / jagronski@gmail.com
- Laura Myers / 573-223-4235 / lmyers@parklandrx.com
- Stacie Esser / 417-838-3205 / fredandstacie@yahoo.com
Timeline
Licensed Insurance Agent
Southern Insurance Services
07.2023 - Current
Community Health Worker
Parkland Health Mart Pharmacy
12.2022 - 06.2023
Inventory Manager
Parkland Health Mart Pharmacy
06.2021 - 06.2023
Immunization Coordinator
Parkland Health Mart Pharmacy
02.2021 - 06.2023
Account Manager
Parkland Health Mart Pharmacy
01.2020 - 06.2023
Certified Pharmacy Technician
Parkland Health Mart Pharmacy
10.2001 - 06.2023
High School Diploma -
Clearwater R-1 High School
Similar Profiles
Robert NewberryRobert Newberry
Senior Programmer Analyst at Western and Southern Life Insurance GroupSenior Programmer Analyst at Western and Southern Life Insurance Group
Dianna Rusk YoderDianna Rusk Yoder
Licensed Insurance Agent/Insurance Agency Owner at Southern Insurance Agency, LLCLicensed Insurance Agent/Insurance Agency Owner at Southern Insurance Agency, LLC
Sonya ThompsonSonya Thompson
Service Center at Southern Insurance UnderwritersService Center at Southern Insurance Underwriters