Summary
Overview
Work History
Education
Skills
Timeline
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Tanya Quiroz

Norcross,GA

Summary

Proven track record in enhancing customer satisfaction and sales at Ingles, leveraging strong cash handling and customer service skills. Excelled in upselling, fostering customer loyalty, and maintaining a professional store environment. Demonstrated reliability and exceptional work ethic, contributing to a significant increase in repeat business. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

15
15
years of professional experience

Work History

Cashier

TJ Max
04.2022 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Cashier

Ingles
05.2020 - 12.2021
  • Enhanced store sales by upselling products and suggesting additional items to customers.
  • Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Resolved customer issues promptly, ensuring positive experiences and repeat business.
  • Helped maintain a visually appealing storefront by arranging displays according to company guidelines.
  • Maintained a clean and organized work area, promoting a professional environment for customers.

Cashier

Kroger
03.2019 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Stocking Clerk

Dallor Tree
04.2020 - 05.2020
  • Checked and pulled defective or expired products from shelves.
  • Completed physical inventory counts each month.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.

Cashier

La Madeleine
02.2009 - 09.2012
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

Norcross High School
Norcross, GA
05.2009

Skills

Customer Service

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Cash Handling

Cleaning and sanitizing

Money Handling

Reliability and punctuality

Customer Relations

Cash Register Operation

Written and verbal communication

Payment Processing

Refunds and exchanges

ID Verification

Timeline

Cashier

TJ Max
04.2022 - 11.2023

Sales Cashier

Ingles
05.2020 - 12.2021

Stocking Clerk

Dallor Tree
04.2020 - 05.2020

Cashier

Kroger
03.2019 - 10.2020

Cashier

La Madeleine
02.2009 - 09.2012

Norcross High School

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Tanya Quiroz