Tanya Sorensen

• Assisted with special projects or tasks related to departmental functions upon request.
• Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
• Provided administrative support to the Office Manager and other staff members.
• Head of marketing and administrations.
• Social Media and Costomer retention.
• Collaborated with Pastor and other Senior Church members create a food drive.
• Made a successful Food Bank for the needy .
• Head of fund-raising campaign and marketing
• Conducted market research to identify consumer trends and preferences.
• Updated databases with customer information collected from various sources.
• Performed administrative tasks such as maintaining records of expenses incurred during campaigns.
• Developed and implemented marketing plans and strategies to boost company visibility.
• Developed and implemented marketing strategies to increase customer base and revenue.
• Maintained a library of marketing collateral including images and videos.
• Created daily social media posts to build robust brand presence on Twitter, Facebook and Instagram.
• Managed social media accounts, creating engaging content to drive follower growth and interaction.
• Collaborated closely with internal teams including sales, operations, finance.to ensure alignment of overall objectives across departments.
• Coordinated with design teams to develop creative materials such as brochures, flyers, and advertisements.
• Assisted in developing content for websites, blogs, and social media platforms.

• Identified customer needs and offered appropriate solutions to meet those needs.
• Upsold additional products or services to existing
• Upsold additional items based on customer interests and needs.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Helped customers find specific products, answered questions, and offered product advice.
• Developed trusting relationships with customers by making personal connections.

Engaged customers in friendly, professional dialogue to determine needs.

• Worked with fellow sales team members to achieve group targets.
• Assessed customer needs to provide assistance and information on product features.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Greeted customers to determine wants or needs.