Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanya Touissant

Brooklyn,NY

Summary

Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Overview

13
13
years of professional experience

Work History

Mail Handler

United Postal Service
10.2015 - Current
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.

Crew Member

GRK Cafe
05.2014 - 05.2015
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Customer Service Representative

Crunch Gym
06.2013 - 08.2013
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Program Assistant

CAMBA
09.2010 - 08.2013
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Managed both digital and physical filing systems and retrieved documents as required.
  • Prepared clearly written and formatted documents and reports.
  • Created and updated records and files to maintain document compliance.

Education

No Degree - Liberal Arts

Kingsborough Community College
Brooklyn
08.2012

High School Diploma -

Samuel Tilden
Brooklyn, NY
06.2009

Skills

  • Post Office Operations
  • Handling and Sorting Mail
  • Mail Handling
  • Shipment Preparation
  • Microsoft Office

Timeline

Mail Handler

United Postal Service
10.2015 - Current

Crew Member

GRK Cafe
05.2014 - 05.2015

Customer Service Representative

Crunch Gym
06.2013 - 08.2013

Program Assistant

CAMBA
09.2010 - 08.2013

No Degree - Liberal Arts

Kingsborough Community College

High School Diploma -

Samuel Tilden
Tanya Touissant