Tanya Valles

• Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
• Enhanced client self-sufficiency through the coordination of relevant community resources and services.
• Monitored and tracked client progress through comprehensive case notes, utilizing data to inform program evaluation efforts and adapt services as needed.
• Contributed to the overall success of the housing program by participating in regular staff meetings, sharing feedback and suggestions for improvement.
• Conducted regular home visits to evaluate living conditions and provide ongoing support as needed to maintain optimal outcomes for clients in permanent housing placements.
• Provided crisis intervention services as necessary to ensure client safety while addressing urgent issues related to shelter or transitional living arrangements.

• Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
• Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
• Enhanced patient care by coordinating and scheduling home healthcare services.
• Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
• Monitored patients'' progress and adjusted care plans accordingly for optimal results.
• Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.

Supervision ,care and safety of the residents.

Responsible for cleanliness and up keep of facility

Distribute to residents as needed

Advocating for residents

Intake and report new admissions

Clean vacant units

Check units to ensure residents are in by curfew

Sign residents in and out

Keep a log of residents on site and off site hourly

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Created and maintained safe and secure work environments for employees.
• Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.