Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tanya Williams

Tanya Williams

Longview

Summary

Dynamic customer service professional with a proven track record at Taco Bell, excelling in cash handling and conflict resolution. Recognized for enhancing customer satisfaction through effective communication and problem-solving. Committed to maintaining high standards of cleanliness and operational efficiency, while training new staff to uphold service excellence.

Overview

3
3
years of professional experience

Work History

Cashier

Taco Bell
Longview Tx
11.2025 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained clean and organized workstations to enhance customer experience.
  • Assisted in training new staff on cash handling procedures and customer service standards.
  • Resolved customer inquiries and complaints promptly to ensure satisfaction.
  • Managed inventory levels, restocking items as needed to support operations.
  • Collaborated with team members to optimize workflow during peak hours.

Work From Home Agent

Broadpath
Longview, TX
12.2024 - 07.2025
  • Delivered exceptional customer service through effective communication and problem-solving techniques.
  • Managed inbound calls, addressing customer inquiries and providing accurate information promptly.
  • Utilized CRM software to document interactions and track customer issues efficiently.
  • Collaborated with team members to enhance service processes and improve client satisfaction.
  • Assisted in training new agents on best practices for customer interaction and support systems.
  • Identified recurring issues to recommend process enhancements for operational efficiency.

Sales Associate

Walmart
Longview
01.2024 - 10.2024

•Helping People With They Items

• Having Too Help Them Find Things

EVS Technician

Hospitality Er
Longview Tx
03.2023 - 12.2023
  • Operated cleaning equipment to maintain sanitation standards in guest areas.
  • Followed safety protocols to ensure a secure working environment for team members.
  • Assisted in training new staff on operational procedures and equipment usage.
  • Conducted routine inspections to identify maintenance needs and ensure compliance with regulations.
  • Implemented best practices for waste management and recycling initiatives within facility operations.
  • Collaborated with team members to enhance workflow efficiency and service delivery.
  • Maintained inventory of cleaning supplies, coordinating reorders as needed to prevent shortages.
  • Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
  • Demonstrated strong time management skills, ensuring the completion of all assigned tasks within designated deadlines while maintaining high-quality work standards.

Education

High School Diploma - Pharmacy Technician

Longview High School
Longview, TX
05.2031

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Cash handling
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Conflict resolution
  • Product knowledge
  • Issue resolution

Languages

English
Full Professional

Timeline

Cashier

Taco Bell
11.2025 - Current

Work From Home Agent

Broadpath
12.2024 - 07.2025

Sales Associate

Walmart
01.2024 - 10.2024

EVS Technician

Hospitality Er
03.2023 - 12.2023

High School Diploma - Pharmacy Technician

Longview High School