Tanyajoy Badillo
Customer service specialist
Gustine,CA
Summary
With 30+ years of experience delivering exceptional customer support, honed skills in providing top-notch service. Gained valuable expertise during 2-year tenure as a pick-up and delivery van driver for a major railroad company, developing a keen understanding of logistics and time management. Background in warehouse operations within a fast-paced environment equipped with the ability to thrive under pressure and meet tight deadlines.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Order Picker
Grainger
04.2024 - 10.2024
- Efficiently picked and packed customer orders according to order specifications
- Ensured proper labeling, packaging, and sealing of orders to prevent damage during transportation
- Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process
Warehouse Associate
Hyve Solutions
07.2022 - 04.2024
- Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
- Collaborated with team members to complete daily tasks in a timely manner
- Maintained a clean and organized work area, promoting safety and efficiency
CSA - Customer Service Associate
Bed Bath & Beyond
05.2006 - 07.2022
- Efficiently picked and packed customer orders according to order specifications
- Managed cash register operations, including handling cash transactions, processing returns, and providing excellent customer service
- Resolved customer complaints or issues regarding refunds or exchanges promptly and professionally
- Collaborated with vendors to resolve any discrepancies or issues with deliveries, ensuring smooth operations
- Developed and implemented efficient receiving procedures to ensure accurate and timely processing of incoming shipments
- Trained new employees on proper receiving procedures, safety protocols, and equipment operation
Education
High school or equivalent - undefined
Skills
- Customer service
- RF Scanner
- Van driver
- Customer service excellence
- Shipping/receiving
- Multi-task in rapid pace
Certification
Driver's License, 09/01/84, 09/30/27, California
Timeline
Order Picker
Grainger
04.2024 - 10.2024
Warehouse Associate
Hyve Solutions
07.2022 - 04.2024
CSA - Customer Service Associate
Bed Bath & Beyond
05.2006 - 07.2022
High school or equivalent - undefined
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