Tanyja T. Johnson
Denton,TX
Summary
Self-motivated professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Nationwide Insurance Agency
06.2020 - 02.2023
- Prepped insurance policies for clients like property and casualty, life, health, and long-term care insurance
- Explain various policies and help clients choose plans that suit them.
- Handled multiple calls and also deescalated clients.
- Took payments as well.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Cashier/Customer Service Associate
Market Street
05.2020 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Security Officer
TXPSI
02.2023 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Lewisville High School
Skills
- Scheduling
- Insurance billing
- Front office operations
- Handle multiple calls
- Microsoft Office
- Team Bonding
- Documentation
- Phone Call Answering
- Customer Service
- Data Collection
- Excel Energetic
- MS Office proficient Reliable
- Exceptional customer service
- Interpersonal Skills Friendly
Accomplishments
- Maintains outstanding quality.
Timeline
Security Officer
TXPSI
02.2023 - 05.2023
Administrative Assistant
Nationwide Insurance Agency
06.2020 - 02.2023
Cashier/Customer Service Associate
Market Street
05.2020 - 07.2021
Lewisville High School
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