Dynamic retail management professional with over 12 years of experience specializing in inventory operations, including transfers, shipments, and merchandising. Passion for optimizing logistics drives a commitment to ensuring product availability and enhancing the overall customer experience. Proven expertise in streamlining processes and improving operational efficiency while upholding high service standards. Skilled in leading teams to achieve sales targets and fostering a culture of excellence within fast-paced retail environments.
Work History
Event Coordinator
7 Years 6 Months
ROCC MN Non-Profit | 02.2019 - Current
Partnered with clients and team to identify and articulate specific goals for successful event execution.
Compiled detailed reports on planning progress and budget allocations to ensure transparency and informed decision-making.
Developed event themes and designed promotional materials to enhance attendee engagement.
Managed volunteer recruitment and training, fostering a motivated team dedicated to event success.
Managed volunteer recruitment and training to build a motivated team that contributed to successful event execution.
Collaborated with vendors to secure services and negotiated contracts that optimized resource allocation for events.
Implemented feedback mechanisms post-events to assess effectiveness and improve future planning efforts.
Stock Associate
9 Months
Schuler Shoes | 10.2025 - 07.2026
Received and unpacked materials for inventory management, organized supplies for quick access, and prepared items for distribution.
Managed logistics of loading and unloading shipments from delivery trucks, maintaining workflow continuity.
Validated and confirmed delivery quantities to maintain inventory integrity and accuracy.
Received and unpacked materials for inventory management. Assisted in organizing supplies for efficient access. Supported team with preparation of items for distribution.
Monitored and analyzed inventory levels to ensure timely replenishment and prevent shortages.
Employed handheld scanners and POS software to ensure accurate product logging and effective stock level tracking.
Executed detailed evaluations of merchandise to ensure quality standards and completeness.
Conducted routine cycle counts and physical inventory checks to ensure accurate stock levels.ory
Organizing, arranging, and rotating inventory to ensure items are easily accessible.
Maintained an efficient tracking system for stock management.
Sales/Wellness Advisors Manager
8 Months
Massage Envy | 11.2019 - 07.2020
Converted first-time visitors into members by clearly communicating benefits of regular massage, stretch, and skincare services.
Member Retention: Conduct proactive phone and email outreach to keep clients engaged and booking regularly.
Conducted proactive phone and email outreach to engage clients and encourage regular bookings.
Educated clients on wellness services and benefits to enhance overall health and well-being.
Developed personalized wellness plans addressing client needs and preferences to enhance overall wellness.
Assistant Manager
1 Year 4 Months
Nordstrom | 06.2018 - 10.2019
Monitored order tracking and executed weekly inventory counts, ensuring accurate inventory levels and timely replenishment.
Supervised daily workflow, onboarding and training new employees, and providing regular performance feedback.
Oversaw customer service initiatives to enhance shopping experience and foster customer loyalty.
Oversaw customer service initiatives that improved shopping experience and strengthened customer loyalty.
Collaborated with department managers to enhance store layout and product placement, improving product visibility and customer engagement.
Co-Manager
2 Years 7 Months
Avenue Stores | 01.2017 - 08.2019
Led team training initiatives, enhancing staff performance and customer service skills.
Conducted regular inventory counts and coordinated supply orders to maintain stock levels and streamline shipment processing.
Analyzed performance metrics to align team efforts with organizational goals.
Evaluated performance metrics to drive achievement of organizational goals.
Managed daily store operations, enforcing company policies and procedures to ensure a compliant work environment.
Sales Lead
3 Years 3 Months
The Children's place | 10.2013 - 01.2017
Supervised departmental activities to integrate sales initiatives with customer service excellence.
Led sales team to exceed monthly targets through strategic planning and execution.
Created and implemented compelling floor displays that improved product visibility.
Developed and implemented training programs for new hires, enhancing product knowledge and customer service skills.
Developed and implemented training programs for new hires to improve product knowledge and customer service skills.
Education
GED
South Suburban College of Cook County | South Holland, IL | 09-2008