Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tao Bouakham

Greater Nashville Area

Summary

Vocal performance graduate student with a strong record of named roles in all department productions. Experienced in leading teams and managing operations as a shift lead in a high-volume restaurant while maintaining full-time academic commitments. Brings excellent communication, organization, and rehearsal support skills. Committed to creating a focused, professional, and creative learning environment in both academic and performance settings.

Overview

6
6
years of professional experience

Work History

Restaurant Shift Lead

Koji Express
11.2022 - Current
  • Advanced from Team Member to Shift Lead by consistently demonstrating exceptional customer service, time management, and leadership skills.
  • Supervised and trained team members, arranged daily operation, and coordinated shifts to ensure efficient service in a high-demand, fast paced environment.
  • Resolved customer concerns swiftly and professionally, fostering a positive customer experience and strengthening interpersonal communication abilities.

MTSU Coffee Lovers Club President

Middle Tennessee State University
08.2024 - 05.2025
  • Directed club meetings and events, enhancing organizational skills through planning, scheduling, and coordinating resources for successful student engagement.
  • Expanded membership through outreach initiatives and social media management, creating a vibrant and inclusive community on campus.
  • Led fundraising efforts and managed club finances, demonstrating accountability, financial acumen, and dedication to the club's mission.

Sales Associate

Stonekeepers
07.2021 - 10.2022
  • Provided knowledgeable, tailored recommendations to clients, fostering meaningful customer interactions and a high level of satisfaction.
  • Developed a thorough understanding a product benefits and uses, using this experience to educate customers and assist them in meeting personal goals.
  • Supported store operations by organizing inventory and maintaining store displays, contributing to a welcoming and engaging environment for clients.

Restaurant Team Member

Koji Express
11.2018 - 06.2021
  • Delivered prompt, friendly service while managing multiple responsibilities, including order accuracy, food preparation, and maintaining a clean work environment.
  • Assisted with opening and closing procedures, including cash handling and equipment setup, contributing to smooth daily operations.
  • Gained hands-on experience in a fast-paced setting, honing multitasking and problem-solving skills critical for time-sensitive situations.


Education

Bachelor of Music - Vocal Performance

Middle Tennessee State University
Murfreesboro, TN
05-2025

Associate of Science - General Studies

Motlow State Community College
Tullahoma, TN
05-2022

High School Diploma -

Smyrna High School
100 Bulldog Dr, Smyrna, TN 37167
05-2020

Skills

  • Cash handling oversight
  • Staff training
  • Multitasking Abilities
  • Conflict Resolution
  • Time Management
  • Workflow Coordination
  • Attention Control
  • Communication Facilitation
  • Stage Presence
  • Vocal Technique
  • Performance Preparation
  • Microsoft Office Proficiency

Languages

Lao

Timeline

MTSU Coffee Lovers Club President

Middle Tennessee State University
08.2024 - 05.2025

Restaurant Shift Lead

Koji Express
11.2022 - Current

Sales Associate

Stonekeepers
07.2021 - 10.2022

Restaurant Team Member

Koji Express
11.2018 - 06.2021

Bachelor of Music - Vocal Performance

Middle Tennessee State University

Associate of Science - General Studies

Motlow State Community College

High School Diploma -

Smyrna High School

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Tao Bouakham