Tara Chuter
Slidell,LA
Summary
Results-driven Retail Management professional experienced in sales, customer service, and team leadership. Achieved sales goals and enhanced customer experiences through effective training and motivation of staff. Focused on operational efficiency, problem resolution, and fostering long-term client relationships.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Store Manager
Crown Wireless Corp
Covington, LA
03.2021 - Current
- Led daily operations, ensuring smooth service activations, device upgrades, billing, accessory sales, plan changes, and upselling plan enhancements.
- Trained, mentored, and motivated sales team members to consistently exceed individual and company sales targets.
- Developed and implemented strategies that increased sales and enhanced customer satisfaction.
- Built and maintained strong customer relationships through positive interactions, driving repeat business and fostering long-term loyalty.
- Deliver clear customer education on plans, products, promotions, and services to maximize satisfaction and sales.
- Resolve customer concerns quickly and professionally to maintain a high level of satisfaction.
- Resolved escalated customer issues and supported front-line team performance.
- Onboarded and mentored new employees, increasing retention rates and improving first-90-day performance.
- Recognized for consistently selecting and developing top-performing employees who exceeded individual and team sales targets.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Ensure compliance with company policies, product trainings, and promotional updates.
- Monitored compliance with company policies, safety rules, and labor standards.
- Assessed inventory levels regularly to ensure stock availability and address shortages. and replenishment needs with with site leadership.
- Coordinated promotional activities, including events and discount campaigns, to enhance store visibility, such as special events or discounts campaigns in stores.
- Boosted team morale and overall revenue by creating sales contests.
- Provide technical troubleshooting support for devices both in person and over the phone.
- Prepared reports for leadership on sales, staffing, and store conditions.
Sales Advocate
Crown Wireless Corp
Slidell
12.2020 - 03.2021
- Increased sales through consultative engagement, product demonstrations, and suggestive selling.
- Developed strong customer relationships by notifying clientele of upcoming promotions and tailored product recommendations.
- Cultivated customer relationships by informing clientele of promotions and providing tailored product recommendations.
- Processed transactions efficiently at the point of sale to ensure quick service. accurately, including cash, check, and credit/debit payments.
- Handled customer inquiries about billing, service issues, and product features.
- Assisted customers with wireless plan selection and device recommendations at Crown Wireless stores.
- Provided product demonstrations to potential customers.
- Designed and maintained visually appealing displays to highlight new fashion trends.
- Completed cash handling, payment processing, and register balancing in the store.
- Followed company sales procedures and policy guidelines during daily store operations.
- Identified sales process improvements and communicated feedback to management for enhanced customer engagement.
- Participated in trade shows and other events to promote company products.
Sales Advocate
Fast Frontier LLC
Slidell, LA
09.2019 - 12.2020
- Increased sales through consultative engagement, product demonstrations, and suggestive selling.
- Guided customers throughout the store, enhancing shopping experiences and fostering customer loyalty.
- Cross-sold complementary products to consistently meet or exceed daily sales goals.
- Cultivated strong customer relationships through proactive communication of promotions and personalized product recommendations.
- Promoted accessories, handset protection, and service options during sales conversations.
- Processed activations, upgrades, and account changes using retail sales systems.
- Completed cash handling, payment processing, and register balancing in store.
- Supported a positive shopping atmosphere by providing exceptional service and maintaining store cleanliness.
- Supported inventory checks, device merchandising, and stock replenishment on sales floor.
- Provided product demonstrations to potential customers.
- Identified areas of improvement in the sales process by providing feedback to management team members on a regular basis.
- Provided actionable feedback to management on sales process improvements, contributing to enhanced team performance.
- Participated in trade shows and other events to promote company products.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ 06.2025 - 10.2026
High School Diploma -
Slidell High School
Slidell, LASome College (No Degree) - Registered Nursing
Delgado Community College
New Orleans, LASkills
- Retail Operations
- Revenue generation
- Sales Performance
- Customer loyalty management
- Team coaching
- Inventory management
- Retail Technology
- Software proficiency
- Time management
- Flexible adaptability
- Communication: Active listener with strong interpersonal, written, and verbal communication skills
Professional References
Alisha Earl-
(504) 432-7265
Crown Wireless Corp.
Area Manager
Ashley Robinson-
(985) 516-5973
Crown Wireless Corp.
Store Manager
Timeline
Bachelor of Science - Psychology
Grand Canyon University
06.2025 - 10.2026
Store Manager
Crown Wireless Corp
03.2021 - Current
Sales Advocate
Crown Wireless Corp
12.2020 - 03.2021
Sales Advocate
Fast Frontier LLC
09.2019 - 12.2020
High School Diploma -
Slidell High School
Some College (No Degree) - Registered Nursing
Delgado Community College