Tara Collins
Farmingdale
Summary
Administrative professional with strong organizational and multitasking skills. Proven ability to support teams and streamline processes, ensuring smooth office operations. Reliable and adaptable, excels in communication, problem-solving, and prioritizing tasks to achieve results. Skilled in handling confidential information, managing schedules, and utilizing office software efficiently.
Overview
10
10
years of professional experience
Work History
Administrative Support Assistant
Northwell Health
Bellmore, NY
01.2024 - Current
- Efficiently coordinating patient appointments and managing doctors' schedules, while employing strong organizational skills to streamline scheduling in accordance with Northwell Health’s mission and values.
- Manages a high volume of insurance prior authorizations by verifying coverage, submitting clinical documentation and following up to ensure timely approvals.
- Collaborating effectively with team members to fulfill related duties as required, enabling a cooperative work environment and contributing to overall office efficiency.
- Handles high-volume phone and email communication with professionalism and prompt response times, ensuring accurate relay of patient information and maintaining positive relationships with patients and providers.
Shift Supervisor
Starbucks
Seaford, NY
10.2020 - 01.2024
- Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Followed health, safety, and sanitation guidelines for all products.
- Maintained a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team. Anticipated customer and store needs by constantly evaluating the environment and customers for cues.
- Assisted with new partner training by positively reinforcing successful performance and giving respective and encouraging coaching as needed.
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
Photographer & Sales Associate
Lifetouch Photography Studios
Garden City, NY
11.2015 - 09.2020
- Responsible for photographing clients for all occasions and all ages.
- Executing sales process, with ambition to achieve sales progress and exceed average sales expectations.
- Occasionally put into the field to photograph outdoor sessions.
- Engaging with prospective clients, calling, and scheduling existing customers to confirm appointments and advertise for potential future sales.
Education
Medical Office Administration Certificate -
Hunter Business School
Levittown, NY01-2024
Skills
- Microsoft Office
- Google Workspace
- POS software
- Prior Authorizations
- Medical Billing Basics
- EPIC EMR Knowledge
- Allscripts Knowledge
- Soarian Knowledge
- Inventory Management
- Client Scheduling
- Staff Management
- Communication
- Teamwork
- Problem-solving
- Medical Terminology
- Customer Service
Timeline
Administrative Support Assistant
Northwell Health
01.2024 - Current
Shift Supervisor
Starbucks
10.2020 - 01.2024
Photographer & Sales Associate
Lifetouch Photography Studios
11.2015 - 09.2020
Medical Office Administration Certificate -
Hunter Business School
CERTIFICATIONS & AWARDS
Partner of the Quarter Award | Starbucks November 2021 & May 2023