Tara Davis
Business
Florence,SC
Summary
Results-driven Night Auditor with a strong work ethic at Super 8, adept at balancing transactions and generating accurate night audit reports. Proven ability to enhance customer satisfaction through efficient front desk operations and effective problem-solving, ensuring optimal inventory management and prompt resolution of discrepancies.
Overview
2008
2008
years of professional experience
Work History
Night Auditor
Super 8
- Managed nightly financial audits to ensure accurate reporting and cash handling.
- Processed guest check-ins and check-outs, enhancing customer satisfaction through efficient service.
- Maintained inventory records for supplies and amenities, ensuring optimal stock levels.
- Reconciled daily transactions, identifying discrepancies and resolving issues promptly.
Billing Clerk
Moore Regional Hospital
03.2000 - 10.2007
- Processed patient billing information accurately using electronic health record systems.
- Reviewed insurance claims for completeness and compliance with hospital protocols.
- Assisted patients with billing inquiries, providing clear and timely responses.
- Maintained organized billing records in accordance with regulatory standards.
- Collaborated with healthcare providers to resolve discrepancies in billing statements.
- Executed billing tasks and recorded information in company databases.
- Handled account payments and provided information regarding outstanding balances.
Manager
Hampton Inn and Suites
05.1995 - 07.1999
- Supervised daily operations to ensure exceptional guest experiences and service standards.
- Trained and mentored staff in hospitality best practices and customer service excellence.
- Implemented process improvements to enhance operational efficiency and reduce costs.
- Coordinated scheduling and staffing to maintain optimal workforce levels during peak periods.
- Oversaw inventory management, ensuring accurate tracking of supplies and equipment.
- Analyzed guest feedback to identify areas for service enhancements and operational adjustments.
- Collaborated with department heads to align operational strategies with overall business objectives.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Associate of Science - Business
Sandhills Community College
Pinehurst, NC06-1990
Skills
Front desk operations
Multitasking and organization
Problem-solving
Strong work ethic
Generating reports
Night audit reports
End-of-day processes
Balancing transactions
Resolving issues
Account balancing
Night audit procedures
Account reconciliation
Timeline
Billing Clerk
Moore Regional Hospital
03.2000 - 10.2007
Manager
Hampton Inn and Suites
05.1995 - 07.1999
Night Auditor
Super 8
Associate of Science - Business
Sandhills Community College