Proficient receptionist with solid experience in patient scheduling, insurance verification, and delivering exceptional customer service. Proven ability to streamline check-in processes and maintain a welcoming environment.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
Allegiance Healthcare
Ruston, Louisiana
01.2025 - Current
Greeted patients upon arrival and managed check-in procedures.
Scheduled appointments using electronic medical record systems efficiently.
Verified patient information and insurance details for accuracy.
Handled medical records with confidentiality and adherence to privacy policies.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Checked patients in and out for appointments and collected co-payments.
Took messages from patients and promptly relayed to appropriate staff.
Receptionist
Green Clinic
Ruston, Louisiana
08.2023 - 01.2025
Greeted patients upon arrival and managed check-in procedures.
Scheduled appointments using electronic medical record systems efficiently.
Answered phone calls and directed inquiries to appropriate personnel.
Verified patient information and insurance details for accuracy.
Checked patients in and out for appointments and collected co-payments.
Informed patients of financial responsibilities prior to rendering services.
Cashier
Walmart
Farmerville, Louisiana
01.2012 - 12.2022
Handled cash and credit transactions accurately and securely.
Assisted customers with product inquiries and store navigation.
Performed other duties as assigned by management.
Engaged customers in friendly conversation during service interactions.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.