Tara Laughlin
Ponca city,OK
Summary
As a dedicated healthcare worker with almost four years of experience working in the mental health field and a deep commitment to advancing mental health care. Successfully directing and optimizing healthcare operations to enhance patient outcomes, and ensure regulatory compliance. As well as my work in various setting with in this field and community and willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Care Coordinator
Grand Lake Mental Health Center
11.2019 - Current
- Set priorities and problem-solved workflow issues to maintain rapport with clients and supervisors.
- Prepared agendas and took notes at meetings to archive proceedings.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Working with children and helping them learn and develop skills such as coping, social, communication, and positive behavior replacements.
- Providing advocacy for children and their families when dealing with DHS, CASA, and/or IEP's or 504's.
- participates and completes SOC and full wrap programs.
Bartender
Grand Cigar Lounge
07.2019 - 11.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve drinks Assess customers' needs and preferences
and make recommendations - Mix ingredients to prepare cocktails Check customers' identification and confirm it meets legal drinking age.
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience.
- Comply with all food and beverage regulations
Waitress Supervisor
Ponca City Country Club
04.2014 - 08.2019
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Managed food resources, memorized orders, and coordinated customer service.
- Training staff
YOUTH DIRECTORYOUTH DIRECTORYOUTH DIRECTORYOUTH DIRECTOR
Ponca Bowl
08.2012 - 08.2016
- Created and maintained safe and nurturing environment for children.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Worked with directors and board members to develop lesson plans and special events for children.
- Prepared, coordinated and distributed information about yearly schedule of activities and classes.
- Organizing youth leagues, fundraisers, and tournaments.
- coaching youth bowlers
- distributing earned scholarship money, marketing for youth leagues and tournaments
- director of high school bowling for teams located at Ponca bowl, and attending meetings and event involving youth and high school bowlers
Education
Masters of Counseling Psychology - Counseling Psychology
Northwestern Okla
Alva, OK08.2023
Associate - Science
Northern Oklahoma College
Tonkawa, OK05.2019
Bachelor of Science - Psychology
Oklahoma State University
Stillwater, OK05.2018
Associate of Arts - Social Sciences
Northern Oklahoma College
Tonkawa, OK05.2015
Skills
- Team Oversight
- Document Control
- Event Coordination
- Customer Service
- Schedule Management
- Strategic Planning
- Professional Networking
- Appointment Coordination
- Assignment and Project Coordination
- Coordinating with Supervisors
- Process Improvement
Timeline
Care Coordinator
Grand Lake Mental Health Center
11.2019 - Current
Bartender
Grand Cigar Lounge
07.2019 - 11.2021
Waitress Supervisor
Ponca City Country Club
04.2014 - 08.2019
YOUTH DIRECTORYOUTH DIRECTORYOUTH DIRECTORYOUTH DIRECTOR
Ponca Bowl
08.2012 - 08.2016
Masters of Counseling Psychology - Counseling Psychology
Northwestern Okla
Associate - Science
Northern Oklahoma College
Bachelor of Science - Psychology
Oklahoma State University
Associate of Arts - Social Sciences
Northern Oklahoma College
Similar Profiles
Amy GarrisonAmy Garrison
Chief Administrative Officer at Grand Lake Mental Health CenterChief Administrative Officer at Grand Lake Mental Health Center
Kacandra BoganKacandra Bogan
Phlebotomist/Medical Assistant at GRAND Mental HealthPhlebotomist/Medical Assistant at GRAND Mental Health
John Vang, LCSWJohn Vang, LCSW
Integrated Team Manager, LBHP at Grand Mental HealthIntegrated Team Manager, LBHP at Grand Mental Health