Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Benjamin Manly

Valencia,California

Summary

Dynamic Business Administration graduate with a robust background in operations, sales, team leadership, and customer service within high-volume settings. Proven track record of effectively managing teams, streamlining daily operations, and consistently delivering results under pressure. Renowned for exceptional communication skills and adept at fostering client relations, resolving complex issues, and thriving in performance-driven environments. Committed to leveraging expertise to drive organizational success and exceed business objectives.

Overview

6
6
years of professional experience

Work History

Real Estate Agent

Equity Union
Valencia, California
07.2024 - Current
  • Facilitated client transactions by managing the entire process from initial consultation through to final completion, ensuring client satisfaction.
  • Conducted comprehensive client consultations and presentations to foster strong relationships with potential clients.
  • Cultivated and sustained professional relationships through strategic networking and client outreach.
  • Developed and executed tailored marketing strategies to enhance property visibility.

Manager

Domino Manager
05.2020 - 01.2026
  • Managed daily operations of a high-volume restaurant developing strong customer service and leadership skills.
  • Trained and coached 30+ employees on customer service, phone support, and operational procedures in compliance with company and food safety standards.
  • Delivered high-quality customer service while assisting 100+ customers per day.
  • Supervised teams during peak business periods to ensure consistent service quality and operational efficiency.

Real Estate Agent

Century 21
Valencia, California
11.2022 - 06.2024
  • Managed client transactions from contract to closing while coordinating communication between buyers, sellers, and brokerage teams to ensure successful outcomes.
  • Guided clients through complex purchasing decisions while providing exceptional customer service.
  • Built and maintained a database of 500+ prospective and past clients.
  • Earned a real estate license at age 19, demonstrating initiative and commitment to professional growth.

Education

Bachelor of Science - Business Administration, Concentration in Real Estate

California State University, Northridge
Los Angeles, CA
06-2026

Associate of Science - Business Economics

College of The Canyons
Los Angeles, CA
06-2024

Skills

  • Sales & Business Development
  • Customer Relationship Management (CRM)
  • Team Leadership
  • Training & Coaching
  • Microsoft Office Suite
  • Negotiation
  • Market Research
  • Data Analysis
  • Operations Management
  • Event Coordination

Accomplishments

  • Completed training in negotiation, conflict resolution, business communication, consumer psychology, and sales strategy through academic coursework.
  • Balanced a 35–40 hour weekly collegiate baseball schedule while maintaining full academic requirements, demonstrating discipline, time management, and performance under pressure.
  • Led structured weekly training sessions for a group of 10 pitchers, coordinating three targeted practices per week aligned with team development goals and performance objectives.
  • Directed a 7-member team in evaluating marketing strategies and developing a data-driven business recommendation, supported by defined project milestones and a formal presentation.
  • Conducted industry and competitor research for a Costco strategy project, analyzing 50+ sources and synthesizing findings into actionable insights.
  • Evaluated customer outreach and engagement strategies using performance metrics and trend analysis to identify effectiveness and optimization opportunities.

Timeline

Real Estate Agent

Equity Union
07.2024 - Current

Real Estate Agent

Century 21
11.2022 - 06.2024

Manager

Domino Manager
05.2020 - 01.2026

Bachelor of Science - Business Administration, Concentration in Real Estate

California State University, Northridge

Associate of Science - Business Economics

College of The Canyons