Engaging Teacher and Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
22
22
years of professional experience
Work History
Teacher
Lyndon Town School
Lyndonville, VT
08.2018 - Current
Maintained safe and orderly learning environment for all students.
Provided individualized instruction to meet the needs of all students.
Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
Participated in professional development workshops related to teaching methods or curriculum changes.
Utilized technology-based learning tools to enhance classroom instruction.
Met with administrators and department team members to work on curriculum planning and assessment methods.
Participated in workshops, trainings and conferences to improve educational skills.
Professional Learning Community facilitator
Sales Associate
Classic Designs by Matthew Burak / Tablelegs.com
St. Johnsbury, Vermont
06.2007 - 03.2013
Processed returns, exchanges, and refunds in accordance with company policies.
Upsold additional items based on customer interests and needs.
Handled customer complaints in a professional manner.
Processed transactions using a point-of-sale system.
Provided accurate information about products, prices and services.
Used technology resources to assist customers in locating and selecting items.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Developed trusting relationships with customers by making personal connections.
Sold various products by explaining unique features and educating customers on proper application or usage.
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Sales Manager
Olympia Sports Inc.
Derby, VT
09.2003 - 06.2007
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Managed daily operations of sales department, including supervision of staff members.
Coached, developed and motivated team to achieve revenue goals.
Resolved customer complaints regarding sales and service.
Established ambitious goals for employees to promote achievement and surpass business targets.
Surpassed yearly goal of 750,000 to 1,000,000
Education
Bachelor of Science - Education
Northern Vermont University -Lyndon
Lyndonville, VT
05-2018
Skills
Classroom management
Effective communication
Professional development
Team collaboration
Complex Problem-solving
Energetic self-starter
Data analysis
Relationship building
Conflict resolution
Flexible and adaptive
Feedback implementation
Clear public speaking skills
Superb time management
Outgoing personality
Affiliations
2022 - 2025 Co-directed fall musicals and spring plays
2023 - 2024 Assistant Coach to 6th grade girls basketball team