Highly-qualified Housekeeping Supervisor offering 5 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
4
4
years of professional experience
Work History
Room Inspector
Delta Marriott
05.2024 - Current
Reviewed guest room toiletries, amenities and furnishings as part of quality check.
Inspected guest rooms for compliance with cleanliness standards.
Maintained records in property management system for room inspections.
Collaborated with various team members to meet guests' requests.
Inventory Coordinator /Team Member
JOANN Fabrics and Crafts
12.2022 - Current
Managed all related documentation and records for department.
Investigated and resolved variances in inventory counts on a weekly basis.
Performed full inventory counts once a year.
Collaborated with cross-functional teams to align production plans with customer requirements.
Maintained productive, efficient approach to all tasks.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Trained new team members by relaying information on company procedures and safety requirements.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Housekeeping Lead
Extended Stay America
06.2023 - 04.2024
Completed schedules, shift reports, and other business documentation.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Communicated repair needs to maintenance staff.
Trained and mentored all new personnel to maximize quality of service and performance.
Worked with front desk to respond promptly to all guest requests.
Evaluated employee performance and developed improvement plans.
Sorted, laundered and put away various laundry items.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Rotated linens in storerooms and replenished when supplies ran low.
Inventory Coordinator
The Vault
01.2021 - 11.2021
Performed data entry and completed proper paperwork.
Managed all related documentation and records for department.
Investigated and resolved variances in inventory counts on weekly basis.
Performed full inventory counts every 90 days.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Collaborated with the procurement team to establish steady supply of inventory.
Collaborated with cross-functional teams to align production plans with customer requirements.
Education
Associate of Applied Science - Baking And Pastry Arts
Edmonds Community College
Lynnwood, WA
06.2019
Skills
Performing room inspections
Proficient in Word and Excel
Maintenance knowledge
Supply Inventory Management
Health and safety compliance
Customer Service
Staff Training and Development
Sanitation Standards
Cleaning techniques
Timeline
Room Inspector
Delta Marriott
05.2024 - Current
Housekeeping Lead
Extended Stay America
06.2023 - 04.2024
Inventory Coordinator /Team Member
JOANN Fabrics and Crafts
12.2022 - Current
Inventory Coordinator
The Vault
01.2021 - 11.2021
Associate of Applied Science - Baking And Pastry Arts