Energetic Administrative/Customer Service Professional dedicated to efficient and effective collaboration between teams. Outgoing professional with collaborative and flexible approach to reaching mutually-beneficial resolutions.
Overview
22
22
years of professional experience
Work History
Virtual Patient Care Advocate
9amHealth
Encinitas, CA
04.2022 - Current
Assist patients with buying and using products and services; provide technical support via messaging and calls
Create/maintain comprehensive FAQ/resource page
Provide website support to patients
Update Excel spreadsheets
Track sales and shipments in company CMS
Maintain patient support database via Zendesk
Office Manager/Executive Assistant
RxMx
New York, NY
02.2020 - 10.2021
Provided administrative support to the CFO, director, and staff
Managed complex schedules for company executives utilizing Outlook
Compiled receipts to file expense reports and track reimbursement status
Planned and coordinated external meetings, which included cross-functional teams, stakeholders, and outside vendors
Arranged travel (domestic and international)
Organized and maintained files in Dropbox
Tracked and updated opportunity stages in Salesforce
Launched and edited internal quarterly newsletter
Office Manager/Executive Receptionist
Landesbank Baden, Wurttemberg
New York, NY
08.2013 - 02.2020
Answered the main switchboard
Provided administrative support to the CFO; served as the backup executive assistant to the General Manager
Reviewed and processed employee travel requests and submitted expenses via Concur
Created PowerPoint presentations and Excel spreadsheets
Ordered and maintained office/kitchen supplies
Maintained vendor relationships; reported service issues to Building Management
Ordered catering for meetings/events; assisted with planning of parties/events
Prepared and scheduled shipping service (FedEx, UPS and Messenger Service)
Maintained the company telephone list; maintained off-site document storage files