Tara Ristic
Canton,MI
Summary
Adaptable and resourceful individual with experience in patient services and training. Known for strong organizational skills and the ability to thrive in dynamic environments. Ready to leverage expertise to enhance patient experiences and improve service delivery.
Overview
2027
2027
years of professional experience
Work History
Patient Services Intermediate
Michigan Medicine
Ann Arbor, Michigan
05.2024 - Current
- Trained new hires on patient registration workflows, EPIC system, and departmental protocols in a high-volume Emergency Department.
- Implemented and reinforced updated training protocols, ensuring consistency and compliance for effective onboarding.
- Liaised between patients and multidisciplinary care teams, facilitating clear communication and efficient patient flow in a fast-paced setting.
Patient Service Associate
Michigan Medicine
- Delivered compassionate service in high-pressure situations, enhancing overall patient experience.
- Adapted to changing priorities and high patient volumes, showcasing strong problem-solving and organizational skills.
- Maintained accurate electronic medical records, facilitating effective communication between patients and healthcare teams.
Sales Associate
LaVida Massage Spa
Plymouth, Michigan
09.2021 - 02.2024
- Managed client appointments with scheduling software to enhance service delivery.
- Guided customers in product selection, addressing inquiries, and providing tailored recommendations.
- Worked with team members to streamline daily operations and improve service quality.
Education
MBA - Human Resources Development
Wayne State University
Detroit, MI05-2027
Bachelor of Science - Marketing
Wayne State University
Detroit, MI05-2025
Skills
- Patient care
- Employee training
- Training development
- Customer service
- Team collaboration
- MS office
Languages
Serbian
Native/ Bilingual
English
Native/ Bilingual
Timeline
Patient Services Intermediate
Michigan Medicine
05.2024 - Current
Sales Associate
LaVida Massage Spa
09.2021 - 02.2024
Patient Service Associate
Michigan Medicine
MBA - Human Resources Development
Wayne State University
Bachelor of Science - Marketing
Wayne State University