Healthcare
Hi, I’m
Tara Valentin
Salisbury,US
Work Preference
Summary
Dynamic and detail-oriented professional with extensive experience in the transportation industry and a strong focus on customer service excellence. Proven ability to manage multiple priorities while swiftly resolving customer issues and providing precise guidance to drivers. Dedicated National Guard member skilled in enforcing regulations, fostering teamwork, and ensuring a safe working environment. Proficient in Microsoft Dynamics and customer relationship management, with a demonstrated talent for coordinating schedules and dispatching personnel while maintaining a customer-centric approach that leaves a lasting impression.
Overview
6
years of professional experience
Work History
Wingate by Wyndham Hotel
Front Desk Hotel Receptionist
08.2025 - Current
Job overview
- Collected room deposits, fees, and payments.
- Completed late check-ins and directed guests to rooms and facilities.
- Answered phone within minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
- Monitored hotel's budget and financial records.
- Enforced policies and procedures to increase efficiency.
- Prepared reports on guest satisfaction levels and other metrics.
- Kept accounts in balance and ran daily reports to verify totals.
- Promoted hotel brand's loyalty program via social media, email and direct mail.
- Developed and maintained positive relationships with guests for satisfaction.
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
National Guard MD
115 MP Unit
03.2020 - Current
Job overview
- Worked collaboratively with colleagues in order to maintain a safe working environment for everyone involved.
- Locked doors and gates of entrances and exits to secure buildings.
- Enforced rules and regulations consistently without bias or prejudice.
- 92F responsibilities, MP activities, and Motorpool work.
- Any orders.
Starbucks
Barista
12.2024 - 07.2025
Job overview
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Tri-County Council
Dispatcher
10.2022 - 12.2024
Job overview
- Multitasking to manage a high call volume with professionalism and efficiency.
- Computer systems for data entry, tracking, and managing of driver information.
- Problem solving skills in resolving customer inquiries and complaints.
- Prepared, updated and dispensed daily route schedule.
- Positive relationships with drivers by providing helpful advice regarding route selection or traffic conditions.
- Kept accurate records of dispatches, pickups, and deliveries.
- Oversaw dispatch activities and enforced compliance with laws and regulations.
- Worked with coworkers to complete tasks.
Walgreens
Hybrid
09.2021 - 08.2022
Job overview
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Primarily customer service, cash handling, Fed X shipments, Inventory, Passport Pictures, Pictures, and Training.
- Inspected final assemblies prior to shipment for conformance with specifications.
Education
University of Maryland-Eastern ShorePrincess Anne, MD, US
from Business
Wor WicSalisbury, Md
No Degree from Biology
Skills
- Microsoft Dynamics
- Customer Relationship Management
- Schedule Coordination
- Dispatching Field Personnel
- Critical Thinking
- Database Updates
- Paperwork Submission
- Relay Work Orders
- Marketing
- Advertising
- Socializing
- Recruiting
- Customer service
- Cash handling
- Critical thinking
- Time management
- Phone communications
- Surveillance
- Physical fitness
- Verbal and written communication
- First aid administration
- Attention to detail
- Problem-solving abilities
- Team building
- Multitasking
- Adaptability and flexibility
- Professional appearance
- Reservation management
- Guest relations
Accomplishments
- Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Researched issues and conflicts to determine the best solutions, which enabled better response times and reduced complaint calls.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Administration support
Office work
Customer care
Medical Terminology
Timeline
Front Desk Hotel Receptionist
Wingate by Wyndham Hotel
08.2025 - Current
Barista
Starbucks
12.2024 - 07.2025
Dispatcher
Tri-County Council
10.2022 - 12.2024
Hybrid
Walgreens
09.2021 - 08.2022
115 MP Unit
National Guard MD
03.2020 - Current
University of Maryland-Eastern Shore
from Business
Wor Wic
No Degree from Biology