Experienced with front office management and customer service. Utilizes organizational skills to ensure smooth operations. Knowledge of administrative processes and effective communication.
Overview
8
8
years of professional experience
Work History
Front Office Specialist
CRH Occupational Health
01.2023 - Current
Greeted, registered, and checked in patients.
Managed patient scheduling and appointment confirmations, enhancing office efficiency and patient flow.
Provided forms to fill out or update and added latest information computer system.
Maintained strict confidentiality by securely handling sensitive patient data in accordance with HIPAA regulations.
Mortgage Loan Processor
Centra Credit Union
06.2020 - 11.2022
Reviewed loan documentation for accuracy and completeness, identifying discrepancies and resolving issues promptly.
Maintained detailed records of loan files, adhering to regulatory requirements and company policies.
Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
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