Summary
Overview
Work History
Education
Skills
Timeline
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TARCIA HOLMES

East Providence,RI

Summary

Healthcare professional prepared to excel in collaborative and results-driven environments. Known for maintaining accurate patient records and coordinating unit activities efficiently. Proven ability to adapt to changing needs and work seamlessly with team members. Reliable and detail-focused with strong organizational and communication skills.

Overview

36
36
years of professional experience

Work History

Unit Clerk

Catholic Health System
Buffalo, NY, NY
12.2022 - 08.2024
  • Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.

Field Representative

U.S. Census Bureau, U.S. Department Of Commerce
Atlanta, GA
03.2010 - 04.2015
  • Assisted in gathering field data to support project objectives.
  • Maintained accurate and thorough records of leads and customer account information.
  • Collaborated with team members to ensure accurate information collection.
  • Coordinated with local agencies to enhance participation rates in surveys.

Patient Financial Services Representative

Lexington Medical Center
Columbia, SC
03.2009 - 11.2009
  • Assisted patients with insurance verification and benefits explanation.
  • Collaborated with clinical staff to streamline patient admissions and billing processes.
  • Maintained compliance with industry regulations, ensuring proper handling of sensitive patient data during billing process.
  • Improved patient satisfaction by providing timely and accurate financial information.
  • Supported financial stability of healthcare facility by consistently meeting collection targets.

Unit Clerk

MUSC
Charleston, SC
04.2008 - 03.2009
  • Managed incoming calls and directed them to appropriate departments efficiently.
  • Maintained patient records and ensured accuracy in documentation practices.
  • Organized office supplies and maintained inventory for operational efficiency.
  • Supported front desk operations by greeting patients and addressing inquiries promptly.
  • Collaborated with healthcare team to enhance patient experience during visits.

Unit Clerk

Rockdale Medical Center
Conyers, Georgia
10.2005 - 10.2007
  • Coordinated communication between healthcare staff and patients, enhancing service delivery.
  • Organized appointment schedules, ensuring efficient use of time for medical professionals.
  • Maintained inventory of office supplies, supporting smooth operations within the unit.
  • Utilized electronic health record systems to update patient information accurately and promptly.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.

Unit Clerk

Northside Hospital Atlanta
Atlanta, Georgia
03.2003 - 10.2005
  • Assisted in managing patient records and documentation for accuracy and compliance.
  • Coordinated communication between healthcare staff and patients, enhancing service delivery.
  • Organized appointment schedules, ensuring efficient use of time for medical professionals.
  • Processed incoming calls and inquiries, providing timely information to patients and families.
  • Maintained inventory of office supplies, supporting smooth operations within the unit.
  • Utilized electronic health record systems to update patient information accurately and promptly.

Registrar

Redmond Regional Medical Center
Rome, Georgia
08.2000 - 08.2002
  • Coordinated insurance verification and eligibility checks for incoming patients.
  • Assisted patients with registration process, ensuring accurate information collection and entry.
  • Maintained confidentiality of patient records in compliance with HIPAA regulations.
  • Collaborated with healthcare staff to streamline registration procedures and enhance patient experience.
  • Expedited emergency department admissions by efficiently gathering essential information from incoming patients under high-pressure situations.

Unit Clerk

New York Presbyterian Medical Center
New York, NY
12.1988 - 06.2000
  • Coordinated communication between healthcare staff and patients, enhancing service delivery.
  • Organized appointment schedules, ensuring efficient use of time for medical professionals.
  • Maintained inventory of office supplies, supporting smooth operations within the unit.
  • Processed incoming calls and inquiries, providing timely information to patients and families.
  • Supported team members with administrative tasks, fostering a collaborative work environment.
  • Utilized electronic health record systems to update patient information accurately and promptly.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Prepared admissions charts and scanned records.
  • Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
  • Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
  • Arranged discharges and patient transportations.
  • Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.

Education

Associate of Arts - Criminal Justice

Strayer University
Chamblee, GA
12.2012

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Excellent communication
  • Organizational skills
  • Active listening

Timeline

Unit Clerk

Catholic Health System
12.2022 - 08.2024

Field Representative

U.S. Census Bureau, U.S. Department Of Commerce
03.2010 - 04.2015

Patient Financial Services Representative

Lexington Medical Center
03.2009 - 11.2009

Unit Clerk

MUSC
04.2008 - 03.2009

Unit Clerk

Rockdale Medical Center
10.2005 - 10.2007

Unit Clerk

Northside Hospital Atlanta
03.2003 - 10.2005

Registrar

Redmond Regional Medical Center
08.2000 - 08.2002

Unit Clerk

New York Presbyterian Medical Center
12.1988 - 06.2000

Associate of Arts - Criminal Justice

Strayer University
TARCIA HOLMES