Dynamic and detail-oriented Medical Receptionist with a proven track record at Atlantic Medical Imaging. Expert in appointment management and insurance verification, enhancing operational efficiency. Adept at fostering patient relationships and ensuring HIPAA compliance, while streamlining administrative processes to support exceptional patient care. Committed to delivering compassionate service in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Medical Receptionist
Atlantic Medical Imaging - Township of Galloway
Mullica Hill Naj
06.2023 - 03.2026
Facilitated patient check-in processes, fostering a warm and welcoming atmosphere.
Optimized patient appointment scheduling and management of the appointment calendar.
Validated insurance information and collected co-pays to enhance billing efficiency.
Managed incoming phone calls and resolved patient inquiries with professionalism and precision.
Oversaw patient record maintenance by accurately updating personal information, medical history, and insurance details.
Oversaw management of incoming and outgoing mail, ensuring timely distribution of correspondence to relevant staff members.
Assisted with filing documents and organizing paperwork. Supported maintenance of office supplies inventory. Helped streamline administrative processes.
Patient Care Technician
Inspira Medical Center Mullica Hill
Mullica Hill, NJ
07.2014 - 06.2023
Documented and reported patient behavior observations, complaints, and physical symptoms to care team.
Collaborated with patient care team to assess clinic utilization metrics.
Managed multiple reporting systems to ensure accurate data tracking and analysis.
Promptly addressed patient calls for assistance or treatment, ensuring swift response to emergency situations.
Provided exceptional care by implementing tailored treatment plans.
Oversaw patients' mental and emotional wellbeing, addressing concerns promptly.
Facilitated effective and efficient communication with patients regarding appointments and follow-up care.
Certified Nursing Assistant
Woodbury Mews
Woodbury NJ
07.2012 - 05.2014
Monitored facility setup processes to ensure alignment with operational requirements.
Formulated necessary recommendations to ensure compliance and implement corrective actions with appropriate access levels.
Assisted patients with daily living activities including bathing, dressing, and mobility support.
Administered wound dressing procedures under medical supervision to enhance patient recovery.
Facilitated patient feeding assistance as needed, ensuring nutritional needs were met.
Facilitated patient engagement in exercise completion as outlined in treatment plans.
Assisted patients with mobility challenges in standing, walking, and using bathroom facilities.
Assistant Manager
Playgrounds Children's Hair Salon
Lansdowne, PA
12.2006 - 12.2007
Managed client scheduling, bookkeeping, and product inventory processes.
Oversaw a team of 12 staff members, ensuring effective collaboration and productivity.